Imperial Chrysler Dodge Jeep Ram

Went in to purchase a new used car and did all the paperwork thru the the finance department and told that we were all set and to come back the next day by noon and I could drive my new used car of th paperwork thru the the finance department and told that we were all set and to come back the next day by noon and I could drive my new used car of the lot, but they told me to leave my trade and take the plates and turn them in to the registry so I did just that. The next day when I went to pick up the car they told me they were now having problems with the bank. I said what you people told me I was all set, now the deal fell thru and now I have to go and get the car I was going to use on a trade now unregistered and uninsured...So the bottom line is CAR SALESMAN are slim....and Imperial will lead you and tell you the wrong thing and make you spend money that is not needed.......DO NOT GO TO IMPERIAL CARS IN MENDON....... More

My wife and I recently purchased 2 used Jeeps and are very pleased with the vehicles and the deals we got from Imperial. I got a 2006 Jeep Grand Cherokee with low miles and I got a great price on it. I very pleased with the vehicles and the deals we got from Imperial. I got a 2006 Jeep Grand Cherokee with low miles and I got a great price on it. I traded in a 2004 Jeep Wrangler and the sales manager Kevin gave me more than fair value for it so the deal worked out just as I had wanted. And my wife got a similarly great deal: a 2006 Jeep Commander with low miles on it at an unbelievable price (lower than other places we looked at first). While I had it in my mind that I was looking for a Cherokee, my wife was looking at a bunch of different SUVs but decided on the Commander ultimately. Our sales associate Jim Burke was very helpful, showing us multiple cars and assisting us with test drives; he was very nice and laid back--no stereotypical aggressive sales tactics found at this place. The sales manager Kevin was equally as nice and easy to work with. All and all, it was a great experience and would be a return customer in the future. More

I had a great vibe about the place from the beginning, and I was excited about my purchase. When i arrived to pick up my vehicle though, it wasn't ready- a miscommunication to me by the salespeople. My and I was excited about my purchase. When i arrived to pick up my vehicle though, it wasn't ready- a miscommunication to me by the salespeople. My guard went up, fast. As consumers, we're conditioned to think we're being played by car dealers. The owner, Kevin Meehan got involved immediately, calling me on my cell phone to address and assuage my concerns. He put me in touch with Chuck Ray, Service Manager, who was phenomenal. They made arrangements to rectify every facet of the problem and delivered VIP service. I was completely stunned. True businessmen understand the power of turning negative interactions into positive ones. I also enjoyed dealing with Mike and Jason in finance. They both explained my options to me with no pressure tactics. Jason found me a promotional rate with a local bank that was a full point lower than anything I'd seen online. I live 50 minutes away but will visit them again for the next car. These guys get it- go check them out. Tell them Spin sent you. More

Imperial Sales rep, Sean Goulet was great! He was extremely professional. He took the time and listened to what we were looking for in a Jeep. He was not pushy and did not try to sell us something j extremely professional. He took the time and listened to what we were looking for in a Jeep. He was not pushy and did not try to sell us something just for the sale. I would highly recommend Sean and this dealership to family and friends! More

I did not know what I wanted when we got to the lot but our salesman ML was very patient and showed us several cars we could afford. We settled on a preowned Honda that looks great. I was a little concerne our salesman ML was very patient and showed us several cars we could afford. We settled on a preowned Honda that looks great. I was a little concerned when we started with the finance guy but I have to say he really made it comfortable for me. My credit is not real great but I appreciate the way he spoke to us and he was just a nice guy. I look forward to doing more business with ML and Imperial. If you looking for a nice car, check them out. More