Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Imperial Toyota
Milford, MA
1,361 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,361 reviews
February 11, 2026
The dealership had a good variety of options and multiple people to answer questions. We worked with Fawad who was kind and helpful. people to answer questions. We worked with Fawad who was kind and helpful. More
by AJ18
Employees Worked With
February 07, 2026
First time coming in and I was greeted instantly. Within 5 minutes I was already looking at my receipt as my car was being taken for the Quadruple Deal Oil Change Special. Service is extremely quick Within 5 minutes I was already looking at my receipt as my car was being taken for the Quadruple Deal Oil Change Special. Service is extremely quick and they have plenty of TVs, drinks and snacks to use while waiting. More
by hanleyypatrick
Employees Worked With
February 06, 2026
Dave and Bob were excellent, very helpful! They made the car buying experience very pleasant!! Would definitely recommend them They made the car buying experience very pleasant!! Would definitely recommend them More
by Jmccann4
February 06, 2026
Everyone here is so nice and helpful. Coming to Imperial Toyota for my car services is so convenient. Additionally, their quad oil deal is unbeatable! Curtis Jones, one of the service Adv Coming to Imperial Toyota for my car services is so convenient. Additionally, their quad oil deal is unbeatable! Curtis Jones, one of the service Advisors, was so helpful today. He was so nice and made sure I understood everything. More
by aklimczyk
Employees Worked With
February 05, 2026
We have bought four cars here previously; we’ve been very happy with their service. Majed was very thorough with us and everything we asked for was honored. happy with their service. Majed was very thorough with us and everything we asked for was honored. More
by mkrishnaswami
February 04, 2026
Very prompt, professional and courteous. I'm glad I switched my go to dealership to imperial. I'm glad I switched my go to dealership to imperial. More
by diane
Employees Worked With
January 31, 2026
I like Imperial Toyota not just because it is close to my house, I like Imperial because of the service advisor Soamy Ayala. She is straight forward with me on what my car actually needs. Other Toyota servic house, I like Imperial because of the service advisor Soamy Ayala. She is straight forward with me on what my car actually needs. Other Toyota service often seemed like they were upselling non essential services. I have a sense of trust with Soamy that she is honestly advising on what my Highlander needs. With this great of service, I am happy that Imperial is close by. More
by Elaine
Employees Worked With
Soamy Morales Ayala
January 30, 2026
I recently came in for an oil change. I worked with Curtis as my service advisor. He was great to work with. Very personable and helpful. Thanks Curtis! I worked with Curtis as my service advisor. He was great to work with. Very personable and helpful. Thanks Curtis! More
by Marc
Employees Worked With
January 30, 2026
Good customer service Curtis jones helped me out very good and had me satisfied with my services. good and had me satisfied with my services. More
by Cuevas007miguel
Employees Worked With
January 29, 2026
Fawad was fantastic to work with—knowledgeable, honest, and never pushy. He made the whole car-buying process smooth and stress-free, and I’d happily recommend him to anyone looking for a great salesperson and never pushy. He made the whole car-buying process smooth and stress-free, and I’d happily recommend him to anyone looking for a great salesperson. More
by John
Employees Worked With
