Imports Limited

Reason for Visit: Sales

I recommend this dealer: No

My Review of Imports Limited:
What a nightmare!!!!!! From the time we walked in the door it was the worst experience I have ever had. They should loose their liscense. <br>Chaper 1 - The Sale<br>We found this car on the internet. The advertised price was $5999.00. We called the dealership to verify the price and they guaranteed us that this is the price of that car. We drove the car and it was nice except they were charging the battery when we arrived. They told us it was because it had not been driven and we would ge a new battery. We decided to buy the car, gave them a deposit on condition that radio, starting problem, etc would be fixed. Before signing the contract they informed us the price of the car was $6700.00. We asked for our money back but they were hesitant. Finally we agreed on the price with a new radio.<br><br>Chapter 2 Bought Car<br>Bought car but radio was not working. Agreed to go back next week and get new radio. Car ran for 1 day. Bought a new battery on our own. Car still would not start. <br><br>Chapter 3 Service<br>Finally got radio installed after being lied to many times. Car still would not start. They said it was alternator. 4 people said alternator was ok.<br><br>Chapter 4 Refund<br>After news articles about bad dealership, we got a refund. It was the worse 2 weeks I can think of.<br><br>DO NOT PURCHASE FROM THIS COMPANY

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Reason for Visit: Service

I recommend this dealer: No

My Review of Imports Limited:
Poor Customer Service. <br><br>Vehicle was advertised as having a CD changer. Bought Vehicle. Before leaving the lot, they could not find CD cartridge. Put cartridge in upside down, got it stuck. Ordered new cartridge, 3 weeks later still no cartridge (Assuming they knew a cartridge would not fix the CD changer). After calling several times, finally received the new cartridge, did not fix changer. <br><br>When confronting the manager about the changer, how the sticker states that the car was advertised as having a cd changer, he responds with... <br><br> &quot;Is there a changer in the car?!&quot; I said, &quot;Yes, but it doesn't work&quot;. He replied with, &quot;Well there you go&quot;. <br><br>After raising my voice, and being asked to leave the lot, he left me a garuantee to pay $50 toward getting the changer fixed. In reality that $50 was asorbed just by having a person look at it. So there was no $$$ from the dealer to actually have it fixed, only looked at. <br><br>Their argument was the amount of money they lost on this wonderful car, by selling it at that price. That wonderful car cost me $3000 in breakdowns (Power steering pump, crank shaft, and breaks), in a 3 month period. And the bumber to bumber warranty which could be taken to any Lexus dealer... a joke. It could be taken there, but the warranty company only agreed to pay a fraction of the cost, and I had to hunt for a used part. I dropped my warranty, ate the loss of my cd changer, and my only satisfaction was knowing I would never have to deal with them again.

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