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Indy Auto Man

Indianapolis, IN

4.4
1,349 Reviews

4031 S East St

Indianapolis, IN

46227

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Showing 1,349 reviews

August 27, 2013

Finance mgr refused to deal. Was only willing to take $200 off asking price so I found another dealer willing to deal. Paid cash, offered same cash to them More

by shep1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 12, 2013 -

Indy Auto Man responded

Thank you for the review. Unfortunately we were not able to satisfy your needs after coming down in price to help you with transportation expenses. Nevertheless, it is always a pleasure to see customers from far away coming to Indy Auto Man to buy a vehicle, as we have best values in 100 miles radius from us.

August 26, 2013

Victor, thank you for finding me a vehicle that is perfect for me and my wallet. You were easy to work with and your finance manager exceeded my expectations. I highly appreciate your service. More

by TPChicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor F.
Sep 12, 2013 -

Indy Auto Man responded

You are very welcome. Enjoy your new vehicle. I am glad I was able to find you a suitable vehicle in no time.

August 15, 2013

This is the worst experience I have ever had with a business. Had problems with the car the next day after purchasing it. It was taken in for their "mechanics" to look at several times and returned s More

by Miniz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marta, Scott, Sebastian
Sep 12, 2013 -

Indy Auto Man responded

Thank you for the feedback. Feedback like this is always appreciated. We are glad we fixed your vehicle and apologize for the time it took to fix it. Nevertheless, we stand behind our vehicles and are willing to help with repairs.

August 15, 2013

I received excellent service by all involved and got a great price on my vehicle. I also received a quick and thorough follow-up after inquiring about the vehicle online. I would definitely recommend this More

by jessfitz89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Sep 12, 2013 -

Indy Auto Man responded

Thank you for the positive review. We are glad we were able to provide you with the best service and meet your expectations. Recommendations are highly appreciated.

August 05, 2013

I purchased my BMW X5 back in March of this year. Absolutely love it! Also loved to work with both owners Victor Figlin and Eugene Gorin. Both are very professional and knowledgeable. I would recomm More

by VictoriaWiltshire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Figlin, Victor F.
Sep 12, 2013 -

Indy Auto Man responded

Victoria, thank you for the positive review and numerous referrals.

August 03, 2013

My spouse & I went to check out a car from Indy Auto Man recently. We had the car checked by a local mechanic and they didn’t note any major issues except 4 different tires (most were bald) and the radi More

by jesjehal
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alan Wilberding, Victor
Aug 19, 2013 -

Indy Auto Man responded

Hello, thank you for the review. We apologize about your negative experience. To avoid situations like this in the future, please feel free to call the dealership. The salesperson will be more than happy to do a walk around and describe the vehicle over the phone. As of the vehicle price negotiation, should you make an offer, please do not assume that the offer is accepted until managers signs off on the sales worksheet. Indy Auto Man is very transparent in what we offer. Our website has a link to a free CARFAX report for all the vehicles on our lot and customer is allowed to take a vehicle to a mechanic shop within 5 miles radius from our location. We want our customers to be happy about the vehicle and the price they paid.

June 25, 2013

I purchased a 2007 BMW x3 on 6/19/13 and was pleased...until I purchased a 2007 BMW x3 on 6/19/13 and was very pleased with the service from first contact, to financing, to post purchasing service. I had a coupl More

by adfadely3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor F.
Sep 12, 2013 -

Indy Auto Man responded

Thank you for the repeat business. We are glad we were able to meet and exceed expectations. Enjoy your vehicles. We are looking forward to serving your needs in the future.

May 31, 2013

I bought a used 2009 Honda CRV from Victor at Indy Auto Man about a month ago. It was my first time financing a car on my own and Victor couldn't have made it easier for me! I was worried with my work sche More

by ashleyhodges13
Customer Service
Recommend Dealer
Yes
Employees Worked With
Victor, Victor F.
Jun 15, 2013 -

Indy Auto Man responded

Ashley, thank you for the positive review. I am glad we were able to get the vehicle financed for you and answer all your questions. Please let me know whether I can be of further assistance. Best Regards, Victor

May 13, 2013

Scam, buyer beware. You will drive off the lot with a busted vehicle. Their warranty is crap because they won't fix your car. They buy cars at auction tell you its been inspected and sell them with seri More

by spf2722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene/Tyler
Aug 19, 2013 -

Indy Auto Man responded

Indy Auto Man was not able to identify the customer as in private conversation over email the person who wrote a review refused to disclose the year, make, and model of the vehicle they initially purchased. Our vehicles come from the auction, as a trade-in, or as a consignment. Upon engine, transmission, brakes, and quite a few other parts of the vehicle being checked and problems fixed, if any, the vehicle is being detailed and put on the lot for sale. Advertised vehicles have free CARFAX reports available and customers are welcome to take vehicle to a mechanic for inspection.

April 25, 2013

My Fiance and I came to Indy Auto Man to purchase our first car. At first we were disappointed in our maximum price range going over but after discussing things over with Jake we left extremely pleased w More

by tomboy_chic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 24, 2013 -

Indy Auto Man responded

Hello guys, thank you for the review. Enjoy your Civic!

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