Infiniti of Orland Park

Reason for Visit: Service

I recommend this dealer: No

My Review of Infiniti of Orland Park:
What a joke this store is! No parking spaces, no service drive, the shop is poorly lit and far too small (5 bays), once you manage to get parked and find someone to help you, they are usually too busy to really give you any attention. I went for an oil change, with an appointment (3 days out!) and I was still there for 2 hours. The GM, Frank somebody gave a weak apology, but i could tell he really didn't care, since I bought my car somewhere else.
Why bother? I've gotten better service at Toyota stores.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Infiniti of Orland Park:
Everything about this dealer was hostile, from the surly sales people to the sales and general managers. They just don't understand customer service.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Infiniti of Orland Park:
Everything about this dealer was hostile, from the surly sales people to the sales and general managers. They just don't understand customer service.

Was this review helpful to you? Yes | No