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INFINITI Of Orland Park
Orland Park, IL
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 558 reviews
May 02, 2024
Customer focused was apparent and appreciated. Leadership resonated throughout my entire time at the dealership. Perfect communication via video and in person. No pressure services Leadership resonated throughout my entire time at the dealership. Perfect communication via video and in person. No pressure services More
by STOMP EXTERMINATORS
Verified Customer
Helpful May 02, 2024
The job was completed in sufficient time, you all should offer more deals to the service department offer more deals to the service department More
by WILJO
Employees Worked With
May 01, 2024
Nice and friendly service staff and receptionist. Very thorough with service inspection etc. . I was able to get a copy of any additional service I needed for my vehicle along with the price! Huda Very thorough with service inspection etc. . I was able to get a copy of any additional service I needed for my vehicle along with the price! Huda the saleswoman was AWESOME, she talked with me about lease options on a new 2024 vehicle! She was very professional and friendly! I wouldn't purchase anything with anyone else but her! The cashiers were nice as well, they explained the payment options and changes that have occurred with the dealership. More
by LC
Employees Worked With
April 29, 2024
Terry - the Service Mgr was fantastic in making lemonade out of lemons - making what had been a frustrating situation much better. I appreciated his follow up, and attention to making sure I was completely out of lemons - making what had been a frustrating situation much better. I appreciated his follow up, and attention to making sure I was completely satisfied with the service I received. It goes a long way to keeping a customer loyal. More
by SUEK1352
Employees Worked With
Terry - Service Mgr
April 28, 2024
Thank you joe the best service ever, and thanks for doing everything needed in one place everything needed in one place More
by ahmedbsamaha
Employees Worked With
April 27, 2024
Mike, my service writer, was friendly, professional, and efficient. The techs noted need for fluid check/change, changed oil. I'm very pleased with my experience, glad to report. I trust Infiniti to honest efficient. The techs noted need for fluid check/change, changed oil. I'm very pleased with my experience, glad to report. I trust Infiniti to honestly advise and maintain my vehicle. More
by 2000Q
Employees Worked With
Michael
