Read Reviews Infiniti on Camelback

Infiniti on Camelback

Infiniti on Camelback

1300 E Camelback Rd
Phoenix, Arizona 85014


(602) 776-9800

Manufacturer: Infiniti

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 64 reviews

4.6

4.6 out of 5

91 lifetime reviews

Infiniti on Camelback

Most Reviewed Employees

  • Lon WilliamsLon Williams
    Customer Loyalty Manager
    28 reviews
  • Danny CantilloDanny Cantillo
    Certified Sales Consultant
    9 reviews
  • Brent HarrisBrent Harris
    Certified Sales Consultant
    5 reviews
  • Richard SieckRichard Sieck
    Sales Manager
    4 reviews
  • Tom DanielsTom Daniels
    Certified Sales Consultant
    4 reviews
  • Shelby ClarkShelby Clark
    Service Advisor
    2 reviews
  • James BakalarJames Bakalar
    Certified Sales Consultant
    1 review
  • Tim KendallTim Kendall
    Certified Sales Consultant
    0 review
  • Kyler  SchneppKyler Schnepp
    Certified Sales Consultant
    0 review
  • Hal ConklinHal Conklin
    Certified Sales Consultant
    0 review
View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Infiniti on Camelback

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Infiniti on Camelback has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Infiniti on Camelback

Welcome to the new Infiniti on Camelback!!

Infiniti owners and shoppers in Phoenix love our new dealership. We are conveniently located in the heart of Phoenix at 1300 E Camelback Road and open 7 days a week. Providing the best Infiniti Sales, Service and Parts available, Infiniti on Camelback is proud to serve the Metro Phoenix Area.

We have a large selection of brand new Infiniti vehicles and we invite you to see our selection of fully reconditioned and Certified Pre-Owned Infiniti vehicles as well. We also carry many top-quality, carefully reconditioned luxury used cars of other brands.

We are also excited to announce the availability of the awesome new 2011 Infiniti QX56!

As we emerge from the longest and deepest sales downturn in auto sales history, Infiniti on Camelback continues to grow. We ask that you consider your next luxury vehicle purchase here at IOC.

Learn about the Infiniti of your choice from an experienced member of our certified expert sales staff. We will deliver to you the best Infiniti has to offer. And remember, it's our people that make the difference.

We look forward to serving you!

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 10:00 AM - 5:00 PM


Our Amenities

After Hours Drop-Off Parts Store
Automated Car Wash Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Vending Machines
Free Loaner Cars Cable TV and Free WiFi in the Service Department

cravermi
5/17/2013 10:23:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom DanielsTom Daniels
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Dealership was very friendly and helpful. They were very upfront and quickly understood our needs and goals. The finance process was also streamlined. the dealership took the time to show us how the car functioned and how to work all the cool gadgets.

Was this review helpful to you?    Yes | No

Twitter
dianemurphy97
5/10/2013 9:39:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom DanielsTom Daniels
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Friendly and efficient customer service and atmosphere. Efficient and experienced with the paperwork. Very thorough with the automobiles features. Very thorough and clear with financing documents.

Was this review helpful to you?    Yes | No

Twitter
JustinN
4/30/2013 9:05:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom DanielsTom Daniels
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

There are two people you rarely trust: car salesman and attorneys. But I will say this, Lon Williams and Tom Daniels are two people that I can honestly recommend to anyone in the market for an Infiniti. I purchased a vehicle from Infiniti on Camelback earlier in the year. After the purchase, you get all the calls and think it is just them trying to earn a review or what not. But truthfully, this isn't the case. Tom still calls and emails and Lon is an absolute savior. He comes to your house after buying the car and shows you anything you need or want to know. You can call him any time and he will answer your questions and if you have any issue at all, just call him and it will be solved. There is a fine line between building rapport for a sale and building ever lasting customer loyalty. Because of Lon, the latter is the case.

Was this review helpful to you?    Yes | No

Twitter
geoffappleyard
4/29/2013 11:28:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Infiniti on Camelback:

I felt the acquiring experience could of been better. I do not think my experience with Lon Williams could have been any better. He very informative and helpful. I feel I can call Lon for any help I may need on my new infiniti

Was this review helpful to you?    Yes | No

Twitter
lrosin
4/23/2013 6:34:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny CantilloDanny Cantillo
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Everyone I encountered at Infiniti/Nissan just was very warm, inviting, helpful and professional. I absolutely love and appreciate the follow up visit at my home from Lon who was extremely knowledgeable, helpful, on time, and pleasant. The finance guy Mike Loyola really took his time to figure out the best scenario for me. I felt like he actual cared and I actual trusted a car guy :) Very impressed with the dealership overall

Salesman Scott Monterio was very helpful and pleasant

Was this review helpful to you?    Yes | No

Twitter
Ilarenea
4/23/2013 12:24:56 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Lon Williams came to my home to explain the features of my new Infiniti. He was so friendly, knowledgeable, and patient. He knew the answers to every question and showed me features I had no idea were even there. I never felt uncomfortable in asking any question or asking him to go over something again. I was pleased with my purchase before, but Lon has added another layer of happiness to my purchase. He was terrific.

Was this review helpful to you?    Yes | No

Twitter
BruceHilliard
4/20/2013 9:14:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny CantilloDanny Cantillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

I came in today to purchase a 2010 Nissan Maxima. I was promptly greeted by my sales guy Danny Cantillo. I'm a guy who has purchased many vehicles and had good and bad experiences at dealerships. This dealership is bar none the best I've had so far. They went above and beyond to make me feel relaxed and comfortable at their site. You never really know what you're going to get when you go shopping for a car and these guys, from the finance guy, Luis, to the general manager John were professional, understanding, and just plain nice to work with. Guys I really appreciate all you did for me today. Danny, you are the best. Not many people would go out of their way for a single person, but you did a fantastic job. I will be giving cudo's to you guys to all my friends and professionals I know and even those I don't know. If I hear they are in the market for a vehicle, I'll tell them to come see you guys at Infiniti on Camelback. Great service, a 10 all around experience.

Was this review helpful to you?    Yes | No

Twitter
RazlDazl
4/13/2013 7:33:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny CantilloDanny Cantillo
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Buying a car is supposed to be fun. Perhaps it’s because there are so many choices and so many confusing options to consider, or perhaps it’s because I choose to buy rather than to be sold, or because I have been exposed to my fair share of salesmen with questionable business practices… regardless of the reason, I have always dreaded buying a new vehicle….until now. Infiniti on Camelback and Certified Sales Consultant Danny Cantillo in particular have made my most recent purchase not only effortless but fun as well. Not even sure what I wanted in my next car and with a budget that said what I wanted was not even possible, Mr. Cantillo found that special car at a price that was fair and affordable. His going the extra mile in delivering the car to my doorstep and spending time making sure I was comfortable not only with the car but my purchase as well, speaks volumes about Infiniti on Camelback and the people who represent them. If you are in the market for a new or used vehicle, I urge you to visit Infiniti on Camelback and ask for Mr. Cantillo in particular. His patience, product knowledge and attention to service and detail will surely make you an Infiniti on Camelback client for years to come.

Was this review helpful to you?    Yes | No

Twitter
poston44
4/11/2013 12:28:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny CantilloDanny Cantillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Infiniti on Camelback:

After searching for an SUV for over a month and dealing with 10-20 dealerships I can say that these guys are head and shoulders above the rest. Danny was a great sales person. He was not pushy like most of them are. I initially wanted a new car but he listened and presented me with a good solution on a used one they had. After the purchase he walked me through all the features of the car and called me the next day to make sure I didn't have additional questions. I would highly recommend this dealership and Danny to anyone in the market

Was this review helpful to you?    Yes | No

Twitter
kennyq
4/8/2013 1:14:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny CantilloDanny Cantillo
Lon WilliamsLon Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Infiniti on Camelback:

Danny was very helpful locating a QX56 for us as none was available locally. He found one in California and he and the rest of the team at the dealership really went the extra mile to help me get the car I wanted. Both Lon and Danny were very patient explaining all the features of the car and encouraged me to call if I had any questions.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>