Ingram Park Chrysler Jeep Dodge RAM

From my first phone call to IPAC, I was impressed with From my first phone call to IPAC, I was impressed with their customer service and courtesy. I needed several mechanical repairs to my 1998 Jeep From my first phone call to IPAC, I was impressed with their customer service and courtesy. I needed several mechanical repairs to my 1998 Jeep Wrangler, and Dan Munoz was helpful in answering my questions, and ensured me that he would get the vehicle looked at later that day. When I brought my Jeep in, I told him that I was also interested in looking at a used vehicle I had seen in the lot. He called the sales department, and Darwin Gomez met me at the service desk while I was still talking to Dan about the issues I wanted checked on my '98 Jeep. Darwin showed me the used vehicle I was interested in and then the new models, after I said I wanted to see them also. He graciously answered all of my questions, even taking the time to confer with a manager when I asked about the availabilty of a specific feature on a new model. I decided to test drive the used vehicle that originally caught my eye, and ended buying it on the spot. Darwin was very efficient with the paperwork and patient while the price was negotiated. I work in a career that is committed to exemplary customer service and I would highly recommend IPAC Sales and Service to my family, friends and coworkers based on my experiences with Dan and Darwin. Both are truly great assets and highly deserving of recognition from IPAC for their winning attitude and service. More

I had a horrible experience with another Crysler dealership which made my husband and I extremely uncomfortable to complete a purchase from. We went to IPAC(only 2nd choice because further from wher dealership which made my husband and I extremely uncomfortable to complete a purchase from. We went to IPAC(only 2nd choice because further from where we live). The vehicle I wanted was on the lot, I had choices and there was NO hesitation to 'get right down to business'.The sales staff were absolutely wonderful (Frank & Victor) and the finance office was superb (Anette). The process only took a few hours and everyone made me feel that they were as excited to sale me this vehicle, as I was to be purchasing it; after all, it was my Christmas gift. As long as I am in San Antonio, I will not go anywhere else...and I passed on the salesman card and dealership information, the very next day. Some of my friends are in the market for new vehicles as well. The entire drive home, I couldn't stop grinning! Thank you all SO much! You WILL see us again. More

Darwin Gomez understood I love my 2000 Jeep Cherokee but Darwin Gomez understood I love my 2000 Jeep Cherokee but was ready to upgrade. I wanted a new 2012 Grand Cherokee Laredo package. He exceeded my exp Darwin Gomez understood I love my 2000 Jeep Cherokee but was ready to upgrade. I wanted a new 2012 Grand Cherokee Laredo package. He exceeded my expectations to make sure I purchased in the price range I set for myself. I am a satisfied IPAC customer. I did not feel overwhelmed or pressured. Please acknowledge him for his integrity. More

Esta fue mi segunda vez que hago negocios con IPAC, les recomiendo a un excelente vendedor el Sr. Erwin Gomez, muy amable, sencillo, atento, muy simpatico y sobretodo buena vibra!! Claro que les recomiendo recomiendo a un excelente vendedor el Sr. Erwin Gomez, muy amable, sencillo, atento, muy simpatico y sobretodo buena vibra!! Claro que les recomiendo esta agencia. Muchisimas Gracias!!! More

I walked in and stated what I was looking for. Dealership ran multiple searches for a particularly spec'd Jeep Grand Cherokee. Due to additional options, price of the vehicle was higher but gave Dealership ran multiple searches for a particularly spec'd Jeep Grand Cherokee. Due to additional options, price of the vehicle was higher but gave me a bit of extra incentive to make up for the higher price. Overall, was 2nd new vehicle purchase from IPAC and they took care of their return customer. I will be going back again for my next vehicle from IPAC. Excellent service. More

I walked in off the street to see the car of my dreams never believing that I would actually drive away in it! Matthew McKee and the manager worked hard to get me into the car I loved. They didn't hassl never believing that I would actually drive away in it! Matthew McKee and the manager worked hard to get me into the car I loved. They didn't hassle me and worked within my budget. Oh! And Matthew even introduced me to Gene, the Service Manager and showed me where to bring my new car in for servicing like oil changes and other things. Thanks guys! I am one happy customer! More

Everything worked out really well given in a timely manner. Obstacles were overcome by the work of both of these team members. Both were very kind, helpful and informative. manner. Obstacles were overcome by the work of both of these team members. Both were very kind, helpful and informative. More