Read Reviews International Subaru Orland Park

International Subaru Orland Park

International Subaru Orland Park

8031 West 159th Street
Tinley Park, Illinois 60477


(877) 243-4214

International Subaru Orland Park
Manufacturer: Subaru

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  • Customer Service:

    4.5
  • Quality of Work:

    4.7
  • Friendliness:

    4.6
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 38 reviews

4.6

4.6 out of 5

39 lifetime reviews

International Subaru Orland Park

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Mullens4
9/9/2012 4:24:13 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Jeremy
Dave
  • Customer Service:

    4
  • Quality of Work:

    2
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.2

My Review Of International Subaru Orland Park:

About a month ago I went in for a used car inspection for an '06 STI I was thinking about purchasing pending inspection. The inspection came out clean and the only recommended parts that needed replacing were the battery. "Great!" I thought. I bought the car and went over it myself. There was a squeak coming from the engine bay, so I took a look at the drive belts. One had cracks everywhere, so I replaced both. This made me concerned, because the checklist I got from the mechanic (Dave) said they were good. The squeak was still present. I checked the idler pulley and it was bad. It was spinning freely. I took a look at the air filter and lo and behold, it was covered in black oil and dirt. Once again, it was supposedly checked over and didn't need replacing. The MAF sensor was covered in oil because of the bad filter. They checked for leaks, but apparently not because my rear diff is leaking and now I need to get that fixed. Simple things such as an air filter and drive belts were not looked at. If I had known parts needed to be replaced, I would have had the dealership I was buying it from replace those parts before I bought it. Instead I paid for them myself. I paid over $200 for an inspection and I was lied to. Do NOT have inspections done here. Go to an independent shop.

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tarfulea
7/14/2012 10:18:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Kazminski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of International Subaru Orland Park:

Working with salesperson Mr. John Kazminski when purchasing a new 2012 Subaru Impreza Limited at International Auto in Orland Park was the best experience I have ever had buying a car. My wife and I were completely comfortable and treated very well. Mr. Kazminski was very friendly, professional, and he gave us complete information. I would purchase from this salesperson dealer again, without question. Great place to buy a car.

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Response From: InternationalMINI
Added: 7/16/2012 1:27:53 PM

Tarfulea, I am glad that you had a positive experience with us. We want all of our customers to feel comfortable and that they were treated with the respect they deserve. Thank you for taking the time to review our dealership. - Terry McQuaid, General Manager

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needybrain
6/11/2012 7:29:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
john kazminski
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of International Subaru Orland Park:

John was informative and patient. We spent a total of 3 days deciding which new vehicle to buy and he never hesitated to meet our every request for test drives, etc. He even went out in the rain to bring us a couple of different models to view in the indoor area.

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joeandmary
6/6/2012 7:06:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Kaminski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of International Subaru Orland Park:

John was a good salesman. He was patient and a good listener. I would go back to him to purchase another vehicle if I need to in the future.

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crichert
6/4/2012 11:42:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike O'Meara
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of International Subaru Orland Park:

This is my third car purchase in my life. I hated every moment during those times. Pushy salespeople, rude service, and horrible game playing. I dreaded this as my 2002 Forester was coming to end-of-life. I then started my research and decided I was purchase another forester.

Working with salesperson Mike O'Meara when purchasing my new 2012 Subaru Forester at International Auto in Orland Park was the best experience I have ever had. I was completely comfortable, no pressure, and he gave me complete information. NO GAMES, and was able to get my price down to a payment I could afford. I would purchase from this salesperson dealer again, without question.

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Response From: InternationalMINI
Added: 6/21/2012 4:21:01 PM

Crichert, I am so glad we changed your views on purchasing a car. We want all of our customers to feel comfortable during the entire process. Thank you for taking the time to review our dealership, we hope to see you again soon. - Terry McQuaid (General Manager)

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subaru12345
5/18/2012 5:34:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Albert Miliauskas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of International Subaru Orland Park:

Albert was terrific. He is very friendly, knowledgeable, outspoken, not too pushy. I felt comfortable working with him. Not too stressful experience of buying/choosing a car.

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falcon4.0
5/17/2012 2:48:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
two
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of International Subaru Orland Park:

To the wary consumer,

I have never been treated in a manner like this in my fifty-three years of doing business. They are the most rude salestaff, in my estimation, in the state. I told another customer not to buy a car in this place. There is only three places to park in front of the dealership, and a brand new Toyota was in the last nonhandicaped space so I parked it dirctly across from it which was in the row of used cars. My vehicle is older but in great shape. I was thinking of trading it in. Well you would think I commited murder. I was immediatly asked "what are you doing"? I told him I was trying to park and he requested that I park in the Volvo dealer next door. I did this. Well the saleman was hovering over a rust spot on a Forester that a Oriental woman was interested in. She was inside at this point; as an ice breaker I ask him if it was forsale and he told me "This is a used car lot isn't it, they all are forsale."
Well I just guess that I forgot where I was. Silly me! First I cannot park at fifty-three years old and now I am senile enough not to know what a used care lot is. I drive an old car that does not have a scratch on it eventhough it is seventeen years old. Thats no lie. Owned by an older gentleman, the Cadillac is still very presentable. You know what, I think I am going to keep it, bad gas milage and all. I called Subaru corporate and reported that guy. Well, let them deal it. You know later the Woman I mentioned above was outside alone for some reason and I told her not to buy from Inernational Subaru because of their rude behavior. I hope you don't either.

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Response From: InternationalMINI
Added: 6/5/2012 3:56:02 PM

Falcon4.0, I understand that you did not have a pleasant experience during your last visit to our dealership. We never want our customers to feel that they have been treated unfairly or in a disrespectful manner. Please contact me, Terry McQuaid (General Manager), directly at (708) 342-0400 or tmcquaid@iaorlandpark.com, so that I can gain a better understanding of the situation. Thank you, I look forward to speaking with you soon.

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Tom847
5/11/2012 7:10:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ken Voogt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of International Subaru Orland Park:

A friend told me to check out Subaru's. I was looking for a sedan with decent fuel milage. After a test drive in the Legacy, I knew I found the car. It handles so well, I was impressed. My salesman told me everything I needed to know and more. My wife and I took the car on a weekend trip within a few days and it exceeded what I expected. When friends ask, I tell them to go see my guy. Everything was so easy and laid back, not like the experience at the other dealers. The business manager was also friendly and not pushy.

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jwilliams65
5/11/2012 9:24:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike O'Meara
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of International Subaru Orland Park:

I was looking for a used car for my 16 year-old and visited this dealer for more info on an Impreza. Mike was attentive and knowledgeable but never made me feel claustrophoobic like some other dealers' salesmen. Nice dealership, good salesman, good car.

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dashwood95
5/11/2012 8:24:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike O'Meara
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of International Subaru Orland Park:

After being suddenly in the market for a new car, my husband and I decided to check out Subaru. I didn't really know much about the product line or how it's cars compared to the Ford's I had been driving. Mike was very helpful and accomodating without being pushy. As soon as we are ready we will call up Mike to finish the process.

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