Inver Grove Toyota - Service Center

Awesome service Service is always on time when scheduled appointment is made. Very confidant that when something needs to be changed or is need of repair that the ser Service is always on time when scheduled appointment is made. Very confidant that when something needs to be changed or is need of repair that the service center is honest about that need and will act accordingly. More

Great Service I've been coming here for many years. Always great feedback from the inspection on my car. Lots of information - I love that. Friendly and helpful I've been coming here for many years. Always great feedback from the inspection on my car. Lots of information - I love that. Friendly and helpful service too. A no-brainer to come here. More

Routine oil change found a transmission leak. Routine oil change found a small oil leak in the rear transmission. Sharp eyes prevented further damage before my scheduled long trip. Thanks. Grea Routine oil change found a small oil leak in the rear transmission. Sharp eyes prevented further damage before my scheduled long trip. Thanks. Great wash job. More

Excellent Communication The service adviser, Sara Snyder, was exceptional at communications - both at the intake and at the checkout. She greeted me by name, clearly commun The service adviser, Sara Snyder, was exceptional at communications - both at the intake and at the checkout. She greeted me by name, clearly communicated the work to be done, and clearly explained the points of the vehicle inspection. More

All Good I bought 5 cars & have had a great experience at IGH. They re-aligned my tires & I was happy they did that. Joel Troje SR I bought 5 cars & have had a great experience at IGH. They re-aligned my tires & I was happy they did that. Joel Troje SR More

Always a pleasure working with Dee I've had multiple interactions with Dee and she always does a great job about following up and making sure I'm taken care of. In this particular c I've had multiple interactions with Dee and she always does a great job about following up and making sure I'm taken care of. In this particular case, she worked with me to make sure I could pick my vehicle up after hours upon returning from a business trip. This is a huge deal for me, and keeps me loyal to Inver Grove Toyota. You're not going to get that at Tires Plus. ;-) Thanks again and keep up the good work. (Not sure why it says John Kellogg since it was Dee that I worked with from start to finish.) More

Quick Courteous Service I worked with Mike Ivey to have a recall done, plus oil change/tire rotation. It was done quickly and the service was outstanding. Mike was informat I worked with Mike Ivey to have a recall done, plus oil change/tire rotation. It was done quickly and the service was outstanding. Mike was informative, helpful and polite. More

They promised completion in an hour, but it was only 30 min. They promised my oil change and wash to be done in an hour, but it took only 30 minutes. Everyone was courteous and professional, and there were no su They promised my oil change and wash to be done in an hour, but it took only 30 minutes. Everyone was courteous and professional, and there were no surprises. More

Best Customer Service I always take my car here for services, they have always listened and make sure my car doesn't have any sort problems for the next year or 2. They tel I always take my car here for services, they have always listened and make sure my car doesn't have any sort problems for the next year or 2. They tell me exactly what problems they find, what they need and what they like to do and do the best they can to help with it. You can't ask for more. More

Trust Being nearly 60 years old I have had the opportunity to have much car work done in many different shops and dealerships over the course of my car owne Being nearly 60 years old I have had the opportunity to have much car work done in many different shops and dealerships over the course of my car ownership. I drive nearly 40,000 miles a year and have seen the inside of many different garage repair shops. I have been in shops where I knew that they would always find about $300 worth of "required" repairs. It seemed like that was their magic revenue number. It was just like clockwork. I never had trust in their word. Then I became a Toyota owner about 5 years ago and am delighted in the quality of the vehicle and the level of service. Since I live in Eagan, I have been taking my Sienna to this dealership from day one. I have complete trust in the service staff and mechanics. Rarely is there a problem, but if so, then they take the time to show me what it is and why I might want to fix it. Trust is a rare thing to have nowadays, but I have complete trust in these folks. You can rely on their word! More