Had a deal in place on a truck, a P&S, loan approved, emails back and forth, and the GSM called to tell me that the owner of the dealership cancelled the deal. I asked to speak with the owner. The owner told me that he just sold it to one of his buddies that he does business with on larger trucks. I asked him if his buddy submitted a deposit or signed a P&S and he said no. Too many trucks out there for sale to waste time with people with a lack of integrity.

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My wife and I decided, after test driving many different wagons/CUVs, that we wanted to purchase a used Ford Taurus X as our family vehicle. Ipswich Ford had a pretty good selection of Taurus Xs, and the prices were competitive based on our online research. We were pleasantly surprised at the condition of the three examples they had in stock - the '08 Taurus X SEL in Dark Ink Blue that we ended up purchasing was in virtually flawless condition, particularly compared to the examples we'd seen at other dealers.

Our salesman, George, was friendly and easygoing, zero pressure. We negotiated the price without any of that "let me talk to my manager" BS. In fact, we never dealt with a sales manager, everything was handled by George. We agreed on a price, did the paperwork, wrote the check, and picked the car up the next day. One pleasant surprise was their documentation fee - only $60 (inlcudes the $29 state inspection fee). Almost every dealer charges anywhere from $200-$350 for "documentation" - a BS fee that represents pure dealer profit.

We ended up with an '08 Taurus X SEL with leather and 16K miles for $19,400, almost
%40 less than MSRP for a one year old vehicle (purchase was made in June '09). Prices have risen for these vehicles and comparable ones are selling for thousands more so we are pleased.

Ipswich Ford is a very small (three car showroom), local dealer with a pressure free environment. We enjoyed a relaxed transaction and got a great car. Would recommend to anyone. In fact my sister just bought an '09 Taurus X from them two months ago.

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