Read Reviews Ira Audi

Ira Audi

Ira Audi

252 Andover Street
Peabody, Massachusetts 01960


(978) 739-8888

Ira Audi
Manufacturer: Audi

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    5.0
  • Friendliness:

    4.5
  • Overall Experience:

    4.7
  • Pricing:

    4.5

24-Month Rating

based on 14 reviews

4.6

4.6 out of 5

88 lifetime reviews

Ira Audi

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Certified: Ira Audi

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ira Audi has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ira Audi

If you're in the market for a Audi, you need to come into Ira Audi in Peabody today. We stock a large selection of new and used Audi cars at great prices. If you need assistance with choosing a new car, obtaining financing, or have service and repair questions, our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Peabody MA, but we proudly serve the Danvers, Lynn, and Manchester areas with Audi cars.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

LaAudiA7
6/5/2012 2:27:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Henry SudnovskyHenry Sudnovsky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

Recently purchased my third Audi (a new A7)from IRA Audi. Henry Sudnovsky has been the salesman for all three vehicles. IRA Audi is a great dealership and Henry is a great salesman. Henry is knowledgeable, personable and interested in making sure you have a positive experience with the sales process. The price negotiation ritual was free of drama and fair to both parties. Much credit for this goes to Michael Ackroyd who is the sales manager. If you are looking for an Audi and want to avoid drama and hype go to IRA and ask for Henry.

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naughtyvikas
5/30/2012 10:33:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Henry SudnovskyHenry Sudnovsky
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    2.3

My Review Of Ira Audi:

Horrible experience, will never go again. I ordered the car in January was told that I'll get it by end of February. I was also promised frequent updates. As it turns out, they messed up the order which pushed the dates out by a few weeks, and then for some strange reason, it had to be pushed out for 3 more times. Only explanation given was that they say what Audi's system tell them. I would be OK with that if they kept me informed but they decided not to. The only call I got from Henry after the deal was made was when the car had arrived 4 months later. In between those 4 months, he never returned my voice mails or emails. The only way for me to talk to him was to dial his numbers several times a day and hope that he will answer.

I normally don't write negative reviews and would have let this one slide too but my final encounter with Henry changed it all. When I was about to drive off in my new car, Henry promised me yet again to give me a call few days later to follow up and see how I liked my new car. Guess what, he never called back again. And that too when I had told him how disappointed I was with his lack of communication.

All in all, this experience left a bad taste in my mouth and I will never go back again!.

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Response From: Ira Audi
Added: 6/11/2013 4:51:42 PM

We are sincerely sorry for the inconveniences with your experience. We truly want you to enjoy the car you want with the service we provide. If there is anything we can do to ensure this, please let us know.

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cfriedrich80
5/15/2012 11:20:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Juan TejadaJuan Tejada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

Juan was incredible to deal with;friendly, professional, thorough and honest in all transactions. I highly recommend Ira Audi for its quality of service and the quality of its staff. I would be happy to purchase another car from Ira and would recommend them to any of my friends or family looking to buy a new car.

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NausetLight
4/21/2012 7:45:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Nic Mastrangelo
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Ira Audi:

I had a terrible experience with Ira Audi. I was intentionally mislead about pricing on my trade just so they could get me into the dealership so they could try to beat me down on my trade. Very very unprofessional. Of all the dealerships I have worked with over the years. Ira is by far the worst. Nic Mastrangelo was the primary person I dealt with. I would strongly suggest dealing with any other Audi dealer.

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Response From: Ira Audi
Added: 6/11/2013 4:54:54 PM

We sincerely apologize for the inconvenience you experienced. We truly want you to enjoy your car and the service we provide. If there is anything we can do to ensure this, please let us know.

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doobs41378
2/28/2012 6:00:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brendan Conner
Michael Aykroyd
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

I bought my wife's Q5 from there in Sept2011 and the experience was so good that I knew that is where I would buy my next car. Today I bought an S4 and the whole experience was once again exceptional. The price was fantastic and the service was even better. If you want an Audi then look no further than IRA Audi.

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chipp37
1/26/2012 7:58:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Juan Tejada
Michael Aykroyd
Nigel Slack
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

ABSOLUTELY OUTSTANDING! I just bought my second new car in three months from these gents. In November, I bought a fully loaded A4 Avant, which my wife drives (and which I coveted). I was stuck with a lousy BMW 335i and wanted desperately to get into an Audi. I called Michael and asked if he could help me out. He put me in touch with Juan who showed me a gorgeous A5 convertible. I drove it about 30 seconds and decided I was ready to buy. Michael gave me a fabulous price on the vehicle and also gave me a very generous allowance for my trade. The deal was wrapped up in about an hour. Nigel, as he did last November, thoroughly explained my financing options and didn't try to sell me useless add-ons. The final sale price turned out to be lower than initially quoted! My wife and I are customers for life.

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acroft
1/21/2012 3:10:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Akroyd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

Coming from one that typically deals with the sales manager, rather than the staff sales associates, I was very impressed with Juan. He and Michael made mine an incredibly pleasant sales experience. I would highly recommend them.

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ctmcorp
12/29/2011 12:16:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Juan TejadaJuan Tejada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

I have purchased 3 new audi's in the last 16 months from Juan. The salesman and staff have been nothing but excellent in all aspects of all 3 transactions. I would recommend this dealership to anyone buying an Audi.

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marastefan
12/3/2011 3:45:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Juan TejadaJuan Tejada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ira Audi:

I can not say enough great things about this dealer! From my first email exchange I got the impression that this group was professional and truly interested in earning my business.

I had several questions regarding the vehicle I test drove and my sales person Juan Tejada was above and beyond in his knowledge of the vehicle but he impressed me even more when he offered a deeper understanding of the financing options, values on my trade and how to get the payment in line. I never once felt haggled and I actually enjoyed the experience of buying my car. I honestly can say that I have never enjoyed the buying process and have often felt take advantage of.

At the end of the day, I will tell friends and family about my experience and that my drive from the south shore of Boston --past a much closer Audi dealership was truly worth my time.

The best part--is that I love my car! I haven't loved a car in more than a decade.

Mara Stefan
Cohasset, MA

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joejmgrimaldi
11/26/2011 5:07:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Juan TejadaJuan Tejada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ira Audi:

This is my second Audi purchased from IRA and with Juan Tejada. I bought my first Audi there 2.5 years ago - and have had it serviced at IRA ever since. The second I bought yesterday, the whole transaction up to delivery was a mere 30 hours!

This is a quality operation all around. The sales staff tries to work with you, are respectful and never pushy and do as they promise. The service people are always respectful, very helpful, responsive and really try to make the experience excellent.

This is light-years ahead of other dealerships I've used to purchase the 4 other cars in our family.

I'd recommend these people to my family and best friends because they are that good.

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