"Fantastic! Perfect buying experience."
I purchase two or three cars a year. I am always on the lookout for something new and different. I started to get the itch again in June and began to look around. I ended up focusing my search on a pre-owned CPO Audi A8. I looked at a lot of cars. Visited several Audi dealerships.
I found myself at Ira Audi. Let me tell you. These guys are pros. Completely trustworthy and professional. They knew exactly what to do with an experienced buyer like myself. Throw me the keys - cut to the chase - deal done.
I bought the coolest used car on the lot from these folks - a 2011 A8, top of the line everything. Lowest price on the car I wanted within 500 miles. They gave me top dollar for my trade and delivered the car to me when promised and in immaculate, showroom new condition. This dealership went far beyond what would be expected from a car dealer. They worked tirelessly to ensure that I was satisfied. They were 100% committed to seeing this transaction through and getting it right.
I will be back!
So...got to "Go Back to the Future" with the purchase of my 2016 Audi Q5. They are expanding & bringing the whole physical dealership into the future & it is quite a project!
However, in the interim, they are still striving for & "earning your business". A phrase coined by a long ago car salesman. Don't let the trailers housing the various aspects of the dealership throw you off as they are functional. It reminded me of long ago with my first car purchase of a (then) new brand to America. They too were in a similar situation, very keen to find a car to meet your needs. My salesman (Roger Gomez) is a most helpful human being who brings to the position a soft spoken, yet keen desire to help you choose an Audi that will meet your needs. Patience & good listening skills are also what made the process so pleasant. I also had the wonderful opportunity to work with the General Manager (Mark Giovanni). Rarely do you find the attributes of patience, good listening skills & the ability of encouraging you to want to do business with them. Both Roger & Mark went the extra yards to create a wonderful Audi car purchase! It was my first Audi purchase of a life time of ownership of many brands. I can only report my personal experience, but encourage you to give them a try......not something I say lightly as a fellow consumer/car guy!! Also, the last person you always work with is the Business Manager or F& I person. Benny DeloSantos kept the exemplary customer service going & provided me with all of my requests. With that all said, I now get to drive a new Audi into the future!!
- Michael S.
I had an issue with the navigation voice not working. Scott was very responsive to my needs and worked very hard to meet my expectations. Completed a service check and resolved the navigation issue.
I look forward to my next experience with Scott and Audi.