My Review Of Ira Audi:
Horrible experience, will never go again. I ordered the car in January was told that I'll get it by end of February. I was also promised frequent updates. As it turns out, they messed up the order which pushed the dates out by a few weeks, and then for some strange reason, it had to be pushed out for 3 more times. Only explanation given was that they say what Audi's system tell them. I would be OK with that if they kept me informed but they decided not to. The only call I got from Henry after the deal was made was when the car had arrived 4 months later. In between those 4 months, he never returned my voice mails or emails. The only way for me to talk to him was to dial his numbers several times a day and hope that he will answer.
I normally don't write negative reviews and would have let this one slide too but my final encounter with Henry changed it all. When I was about to drive off in my new car, Henry promised me yet again to give me a call few days later to follow up and see how I liked my new car. Guess what, he never called back again. And that too when I had told him how disappointed I was with his lack of communication.
All in all, this experience left a bad taste in my mouth and I will never go back again!.
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6/11/2013 4:51:42 PM
We are sincerely sorry for the inconveniences with your experience. We truly want you to enjoy the car you want with the service we provide. If there is anything we can do to ensure this, please let us know.