My Review Of Ira Audi:
I love my audi avant and the ervice i receive at Ira adds significantly (and unexpectedly) to my appreciation. The ervice staff went well beyond my expectations to make this 45000 mile serrvice work for me. I have some health problems that make it difficult for me to get to the service center (and anywhere). Unasked, Mike offerred to return my car to my home after servicing was complete. the car was returned excatly when they said it would be, they clled to telll me about sme additional recommended services that the car could use, and helped me choose which was the highest priority to save some mpney. They performed the 45K service, did a warrantee repair, checked for other updates, and updated the software, and told me about everything they had done. I buoght the dvance services opion when I bought the car to save money on servies the car was going to require anyway, and did not know what to epect from the Ira Audi dealership. I had always avoided using the dealer for service, thinking I could always get the work done cheaper elswhere. I am so pleasantky surpised by this experience, I have no remorse for changinfg my chioce, and would recommeend it to any friend with an Audi.
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1/27/2014 3:06:25 PM
Thank you for your kind words. I appreciate you taking the time out of your day to let me know about your experience. I am pleased to hear that you had a great experience with our service department and that Mike did everything he could to accommodate you. If there is anything else I can do to further your satisfaction, please let me know.
Bob Memmolo, General Manager