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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
844 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 844 reviews

May 23, 2025

Excellent and professional communication and work. Had me in the next morning and my Broncos sport back before 1:30 PM. More

by Boucherdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
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May 23, 2025

Great customer service and I was impressed with the communication process while my truck was being worked on. I was updated throughout the process and informed of any charges that may occur. When I p More

by Josephyaskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 22, 2025

Friendly and courteous staff. Showed me the results of my oil change via video which was very helpful. Had a small glitch at check out but they were able to resolve to my satisfa More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Jen Dubos
Report | Print
May 21, 2025

Was very helpful and polite and understanding I would recommend and come back to the dealership More

by swimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
May 23, 2025 -

Ira Ford Auburn responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

From sales to service, every experience I’ve had here has been perfect. I couldn’t be more pleased! More

by Baystatevapors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
May 23, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

They re am job and IRA ford staff are very helpful and I am very satisfied More

by akbarmyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
May 23, 2025 -

Ira Ford Auburn responded

Hi Akbarmyo, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

I appreciate all their great work and dedication as a team. Made me feel welcomed and was very helpful and supportive. ThankYou! More

by Annette Webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Bert Surrell
Report | Print
May 22, 2025 -

Ira Ford Auburn responded

Hi Annette, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

This dealership is wonderful. Everyone is truly kind, thoughtful, professional and very helpful. This is my 3 Rd car I've bought from them and use the service department all the More

by sroche5137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Bert Surrell
Report | Print
May 22, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for your positive comments about Ira Ford Auburn! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

Very professional dealership. Nice staff, they took care of me quickly, promptly and with smiles. More

by Mahek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
Report | Print
May 20, 2025 -

Ira Ford Auburn responded

Hi Mahek, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

I had a 815 appointment and they got me in early and Bert checked me in offered me drinks and a place to work while my car was being serviced. He kept me updated on the status of my vehicle several times. He More

by david.robert.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Report | Print
May 19, 2025 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Ford Auburn!

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