Ira Ford Auburn

I brought my expedition in for an oil change and a recall. Bert was very professional and even took the time to honor a warranty issue that I didn't know was covered. Thank you again recall. Bert was very professional and even took the time to honor a warranty issue that I didn't know was covered. Thank you again More

Friendly informative service accommodating to take in a drive up oil change request with a smole drive up oil change request with a smole More

I had an estimate With another repair shop that my transmission was junk so I took it to Ira ford for a second opinion Ira told me that the transmission was good. It was the transfer case. Ira save me transmission was junk so I took it to Ira ford for a second opinion Ira told me that the transmission was good. It was the transfer case. Ira save me thousands of dollars. Bert Surrell my service consultant was very helpful and explained in detail what needed to be done and called me frequently with each step of the process. I think that Bert went beyond the call of duty. More

Great service and very thorough service advisors. Definitely recommend it to anyone I know. Yup. Definitely recommend it to anyone I know. Yup. More

Hi. I just had an oil change done this morning. I fell back to sleep and they were able to reschedule me fir the same morning. A very reasonable price I just had an oil change done this morning. I fell back to sleep and they were able to reschedule me fir the same morning. A very reasonable price and I was in and out quickly. I have had some very long waits in the past (2.5 hours with an appt), but not today. Very happy this time. More

This dealership performed all necessary services in a timely manner. Service representative, Garrett, was extremely professional and explained all updates and concerns related to my vehicle. He was caref timely manner. Service representative, Garrett, was extremely professional and explained all updates and concerns related to my vehicle. He was careful to make notes and confirm all issues with me. More

Quick and convenient. I had the works oil change done and I would recommend it to my friends I had the works oil change done and I would recommend it to my friends More

Service was great service advisor was great in and out within the time frame was quoted within the time frame was quoted More

I’m very happy with the service I received from Ryan at Ira Ford in Auburn. He was pleasant, funny, knowledgeable, and incredibly helpful throughout the entire process. He went above and beyond to help us Ira Ford in Auburn. He was pleasant, funny, knowledgeable, and incredibly helpful throughout the entire process. He went above and beyond to help us get an inherited Subaru Outback from a rejection to a pass, so my 17-year-old daughter would have a safe, car to drive. Even though we’re a Ford family, I really appreciated Ryan—and Ira Ford—taking the time to help us with a non-Ford vehicle. His professionalism, kindness, and commitment to customer service truly stood out. Thank you, Ryan, for making a stressful situation so much easier! More