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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.5
597 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 597 reviews

May 01, 2024

Loved that this dealership has courtesy pick up and return service for your car which is very convenient More

by juliakcorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service department
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Helpful
April 28, 2024

I always bring my vehicle at Ira Ford in Auburn ma, I can easily schedule my appointments online, and the customer service there is exceptional, the waiting room is fabulous with tv and coffee. I definitely More

by aplepolisher2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Flynn
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May 01, 2024 -

Ira Ford Auburn responded

That's wonderful to hear! Ira Ford Auburn provided an excellent experience with exceptional customer service and a comfortable waiting room. We will make sure to pass along your appreciation to Tonya and the team. We're here to assist you and ensure your continued satisfaction!

Helpful
April 27, 2024

Fantastic service department, very friendly people! I was in an out very quickly, thanks to IRA Ford! More

by aurdraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Tonya
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Apr 30, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Service was excellent. Explained what was wrong and took pictures of issue. Estimate was accurate. Vehicle was fixed and ready as promised. More

by tdean1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle DePold
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Apr 30, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

I bought my car new almost 4 years ago now from Ira Ford, and one thing I can say beyond the fact that I totally am satisfied with my car is that the service was second to none? Zach is the man when it comes More

by lonnysmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 01, 2024 -

Ira Ford Auburn responded

That's wonderful to hear! Zach at Ira Ford Auburn is a top-notch service advisor who truly cares about keeping your car running in top shape and providing you with a great experience. We're glad that you're satisfied with both your car and the service you've received. We're here to assist you and ensure your continued satisfaction!

Helpful
April 24, 2024

Was treated very professionally, very good experience, would go back again , especially the drop off and pick up More

by Noseyboy 1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya ,Flynn
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Apr 25, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

On my way into work my engine light came on, dropped it off and they were able to figure out the issue and get the part and fix it same day. Thank you for always taking such good care of my car and always More

by Sampson1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 27, 2024 -

Ira Ford Auburn responded

It's great to hear that we were able to address your engine light issue promptly and efficiently! We take pride in providing excellent service and ensuring that your car is well taken care of. Kyle and our team at Ira Ford Auburn are dedicated to going above and beyond for our customers, and we're thrilled to hear that you had a positive experience with us. Thank you for your kind words and for choosing us for your automotive needs. We look forward to continuing to provide top-notch service in the future!

Helpful
April 22, 2024

We had an breakdown on I 90. And we’re towed to IRA they were awesome More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz and Nick Rodriguez
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Apr 24, 2024 -

Ira Ford Auburn responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 21, 2024

Please, I like to give a quick review but why do I have to add words. Kyle was great. More

by Csl6090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 23, 2024 -

Ira Ford Auburn responded

It's fantastic to hear that you had a great experience and that Kyle provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 20, 2024

Very happy with my service and Zack give him a big giant rase from me More

by yz125f150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Apr 23, 2024 -

Ira Ford Auburn responded

It's fantastic to hear that you had a great experience and that Zack provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
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