Ira Ford Auburn

I had a 815 appointment and they got me in early and Bert checked me in offered me drinks and a place to work while my car was being serviced. He kept me updated on the status of my vehicle several times. He checked me in offered me drinks and a place to work while my car was being serviced. He kept me updated on the status of my vehicle several times. He was very friendly and professional. Bert made my visit very enjoyable ! More

Service on my car was prompt and communicative. I especially appreciated the video overview of what was going to be fixed. I especially appreciated the video overview of what was going to be fixed. More

Courteous and efficient , and respectful to all there customers in all aspects of the word customers in all aspects of the word More

Quick service, was in and out within an hour. Service department was curious and professional. Service department was curious and professional. More

The service was good, unfortunately the wait time for the part was a little longer than I would have liked. part was a little longer than I would have liked. More

I came in for an oil change and was actually late to my appointment. They accommodated me quickly and had me in and out within 30 minutes. Very professional and kind to me and my son. Will definitely come appointment. They accommodated me quickly and had me in and out within 30 minutes. Very professional and kind to me and my son. Will definitely come here for service again. More

Quick and easy, no issues. Drop off was smooth and pick up was smoother. Everyone is super nice and approachable. Drop off was smooth and pick up was smoother. Everyone is super nice and approachable. More

Just had my car serviced—got an oil change and a multipoint inspection. The process was quick and smooth. Elizabeth, the service representative, was great—super responsive and helpful throughout. I multipoint inspection. The process was quick and smooth. Elizabeth, the service representative, was great—super responsive and helpful throughout. I also saved some money by using a Ford coupon, which was a nice bonus. Great overall experience! More

The appointment was timely and work was accomplished as well. Elizabeth the service was very help-full. well. Elizabeth the service was very help-full. More

Nice quiet and friendly environment. Did not mind the wait time and I will probably skip taking my car anywhere else after today’s visit, IRA Ford only Did not mind the wait time and I will probably skip taking my car anywhere else after today’s visit, IRA Ford only More