Ira Ford Auburn

Right from the start when I bought my truck and the service been top notch anyone wanting to buy a vehicle I recommend u guys everyone been great for sure thanks again see u again to service been top notch anyone wanting to buy a vehicle I recommend u guys everyone been great for sure thanks again see u again to More

I was fortunate today to be helped by Tonya, the experience was excellent. It was great to have someone go above and beyond to help the customer. Ira Ford should be proud to have such an employee. T experience was excellent. It was great to have someone go above and beyond to help the customer. Ira Ford should be proud to have such an employee. Tonya put my faith back in humanity. More

The service dept is great! I won’t take my car anywhere else ! Competent and caring !!! I won’t take my car anywhere else ! Competent and caring !!! More

Terrible communication when it comes to what’s wrong with the vehicle, when it will be fixed, etc.. my vehicle wasn’t even running due to engine/ transmission issues and they were trying to sell me new tires the vehicle, when it will be fixed, etc.. my vehicle wasn’t even running due to engine/ transmission issues and they were trying to sell me new tires. In a situation like that I don’t care about tires I want to know what’s wrong with my vehicle and when I will have it back. This is my second time going there and will be the last time, just bad service and bad communication both times. I’m not even convinced the car is properly fixed. I had oil mixing with coolant and the engine was overheating in my 2021 Explorer with 40K miles. They replaced the transmission cooler and oil cooler and said everything else is fine. I’m concerned about internal damage to my engine but they say don’t worry… More

This is my favorite. A place that I can trust with my car your made to feel really welcome I love the fact they schedule you right away A place that I can trust with my car your made to feel really welcome I love the fact they schedule you right away More

The dealership has always been great; however, they need to ramp up the number of staff to work in service. Last Friday there was only 1 person in the Service bay— he did a great job, but he handled phones, to ramp up the number of staff to work in service. Last Friday there was only 1 person in the Service bay— he did a great job, but he handled phones, paperwork, and folks coming in. More

Ira ford was amazing got me in and out quick. With very minimal wait 100% would recommend With very minimal wait 100% would recommend More

Very helpful and helped me out huge when i felt like i was running into a dead end. was running into a dead end. More

I’ve been coming to the dealership since 2017. The customer service has been wonderful. Can’t say enough good about them. The customer service has been wonderful. Can’t say enough good about them. More

Easy scheduling and prompt service. Waiting area is clean and well layes out to allow people to work while waiting for their car. Waiting area is clean and well layes out to allow people to work while waiting for their car. More