Ira Lexus Danvers - Service Center

I would definitely recommend this dealership and their service department. Very attentive to their customers service department. Very attentive to their customers More

Service was excellent. No surprises. I will tecommend abd will go there again. No questions! No surprises. I will tecommend abd will go there again. No questions! More

Easy to make appointment, attentive and efficient team with service performed as expected, comfortable waiting area. with service performed as expected, comfortable waiting area. More

Jennifer Perry is exceptional! Always affable and accommodating! Meeting clients with a broad smile, she greets everyone immediately and offers outstanding service. Always affable and accommodating! Meeting clients with a broad smile, she greets everyone immediately and offers outstanding service. More

Pulled in for an oil change you took me right away, within a half hour. I was on my way. Cam is a great mechanic Thank you within a half hour. I was on my way. Cam is a great mechanic Thank you More

Very professional, kind , and do a great job! Waiting room is comfortable and provides beverages and snacks . Very clean area all around. Waiting room is comfortable and provides beverages and snacks . Very clean area all around. More

Went in for a scheduled oil change and tire rotation was supposed to cost 125 according to the website after a hour waiting in the dealership I get a text recommending a 200 dollar a alignment I decline and supposed to cost 125 according to the website after a hour waiting in the dealership I get a text recommending a 200 dollar a alignment I decline and then it says the price is now 183 I said how did it go up 60 dollars when I didn’t add anything. He says oh must have punched in the wrong codes it’s all set now. He said sending it to the wash bay 40 minutes laters now a hour and 40 minutes watching people who came in well after me leave including a woman who’s car was sent to the wash bay 40 minutes after mine come out and leave I say where’s my car oh it will be right out I’m now there 2 and a half hours and the manager comes out he said everything ok I said no where is my car I have watched numerous people leave who came after me leave at least a hour ago he said sorry about that but some technicians are faster than others what a joke of a dealership I can’t wait to get the survey from corporate reviewing them More

If I could give more than 5 stars for everyone in service department I would. All outstanding to deal with and have been a customer for many years- would not go anywhere else. Pleasure to deal with Mark McL department I would. All outstanding to deal with and have been a customer for many years- would not go anywhere else. Pleasure to deal with Mark McLean and Mike Kinghorn. As usual job well done, More

The service department was a good experience and they are a pleasure to work with. a pleasure to work with. More

I was very happy with the service I received. The c/s person that took care of me was very polite and informative. The c/s person that took care of me was very polite and informative. More