Ira Toyota Saco

I had courteous good service. The service as prompt. I received updates via text message. The service as prompt. I received updates via text message. More

This was my first time ever visiting or using a Toyota dealership for absolutely anything. And I just want to say my experience here was truly out of this world. I had to get an alignment and balance for dealership for absolutely anything. And I just want to say my experience here was truly out of this world. I had to get an alignment and balance for my vehicle and they went above and beyond for me and my vehicle. I was very impressed with the speed and precision they worked and always made sure I felt comfortable while my car was in the shop with any questions I had asked being answered. My service advisor was Lacey and she went above and beyond to make sure I was satisfied with my service and overall enjoyment of my vehicle being in the shop. It’s never something you want to do but they made it a streamline and easy process and made me feel comfortable and like family 10/10 would recommend. More

Matt and Brandon did everything they could to get me in the 4 runner I have always wanted the 4 runner I have always wanted More

Went to this dealership for an air bag issue I was having. They told me it was going to cost $1,000 for me to fix it. I left and scheduled an appointment with a local mechanic who then told me the iss having. They told me it was going to cost $1,000 for me to fix it. I left and scheduled an appointment with a local mechanic who then told me the issue with my car is a recall, I then went to a different Toyota dealership to double check that my issue is in fact a recall. IRA in Saco never told me my issue was a recall and that I could wait until the remedy came out to get it fixed. The only option they gave me was to pay $1,000 for it to be fixed. I’m glad I left and had a different mechanic check it. More

Matt Fecteau was awesome! He was an excellent listener and very efficient. He took the time to make sure I was comfortable, and was able to answer all of my questions, with He was an excellent listener and very efficient. He took the time to make sure I was comfortable, and was able to answer all of my questions, with a great attitude, the entire time. He got me a great deal on my new SUV ! Great dealership! The man who sold me extra add ons (longer warranty, debt and tire protection, etc), talked waaaay to fast and seemed to have a canned speech, that was not personalized. He didn't like when I stopped him, to ask questions. The whole presentation was uncomfortable to sit through. I couldn't wait until i was done with him. More

Perrin was great to work with! He listened to everything I had to say and there was no pressure from his side. I couldn’t recommend him more! He listened to everything I had to say and there was no pressure from his side. I couldn’t recommend him more! More

Courteous. On time, Did what they said they were going to do. Got me in and out quick with a date for my next appointment, as well. On time, Did what they said they were going to do. Got me in and out quick with a date for my next appointment, as well. More

Very pleased. I have been a client for 6 years and have always had excellent service I have been a client for 6 years and have always had excellent service More

I brought my truck in for a sticker and my service rep Ben told me I should have my scheduled maintenance done while I was there . Worked out get didn’t have to take anymore time off from work. Thank you Ben told me I should have my scheduled maintenance done while I was there . Worked out get didn’t have to take anymore time off from work. Thank you Ben!! More

Great dealership, great service. Very friendly staff. The car serviced today was the fourth car that I purchased from this dealership. Very friendly staff. The car serviced today was the fourth car that I purchased from this dealership. More