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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,791 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,791 reviews

August 23, 2023

Clean, comfortable and spacious waiting area. Honest people who don’t give you the runaround or find ways to make you repair things that aren’t needed. More

by Busy woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Caceres
Report | Print
Sep 06, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 22, 2023

Vadim Plesca (my salesperson), was professional, attentive and a pleasure to work with. The whole experience was actually pleasant. More

by richardjgarland6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vadim Pleska
Report | Print
Aug 30, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Vadim provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 22, 2023

I see a big improvement in the Service Center. My Camry had its 80,000 mile maintenance and everything went smoothly! More

by oscarnco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna, Service Dept
Report | Print
Sep 02, 2023 -

Ira Toyota of Danvers responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Ira Toyota of Danvers! We appreciate your business!

August 16, 2023

They are a great car dealer. We have bought a lot of cars from them. Clint is great salesman. Jesus is awesome in finance. Mark and Peter ar great as well. More

by Truckgirl29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Clint Yang
Report | Print
Aug 18, 2023 -

Ira Toyota of Danvers responded

We are glad we could help!

August 16, 2023

I am so impressed of the professionalism of the service agent that received me. This is my favorite dealership as from today More

by Fornoh john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Aug 18, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

The service is professional and the facilities available while waiting are comfortable and well maintained. More

by bdglou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Brungot
Report | Print
Aug 23, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

Made an appointment for service. Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attr More

by jim.macdonald1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques, Fausto Gomez
Report | Print
Sep 22, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays. The team strives for a timely experience and we appreciate your patience. We value your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to review any concerns.

August 11, 2023

Excellent service by Service Advisor Linda Fair, and they even taked me out of things I didn't need! More

by GAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Report | Print
Aug 26, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that our staff provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 09, 2023

Car wheel balancing job not completed satisfactorily. Work needs to be redone, necessitating another trip back to IRA Toyota Danvers. More

by Dan.waslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson
Report | Print
Sep 21, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we appreciate your understanding. Thank you for your return visit and we’re glad we were able to resolve the concern. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

Sep 23, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

August 08, 2023

The people i have dealt with are so nice both in sales (Sean) and service More

by Mkecyk53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Report | Print
Aug 25, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

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