
Ira Toyota of Danvers
Danvers, MA
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I took my 2008 Toyota Highlander with 215,000 miles to IRA Toyota of Danvers, MA for a four wheel alignment. I own four Toyota vehicles and I make all my appointments with the same Service Advisor, Steve IRA Toyota of Danvers, MA for a four wheel alignment. I own four Toyota vehicles and I make all my appointments with the same Service Advisor, Steve Mahan. Steve is by far the best Service Advisor at IRA Toyota Danvers. He is friendly, extremely knowledgeable, and honest. I would highly recommend that anyone having their car serviced at IRA Toyota Danvers to ask for Steve Mahan. The alignment was done well and in a timely manner. I couldn’t be happier with the service. More
Wilson in the service department was incredibly patient with my mom and me. We played phone tag a lot as I acted as the go between (my mother is hard of hearing). He was always kind and patient. The ser with my mom and me. We played phone tag a lot as I acted as the go between (my mother is hard of hearing). He was always kind and patient. The service was prompt and very good. Thank you very much. More
Besides myself, talked to 2 others about the wasted time there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. Another guy dreading he didn't take his car to Mienike. Too many booked apptmts and no one told on the onset you'd have to wait hours just to have your car seen. And how about the high prices and uptight staff, as they have listen to the complaints. More
I went in today for an oil change. Nothing more. I was shocked when the nice service rep told me an hour to an hour and a half. Best part? It took three freaking hours! 3 hours to cha Nothing more. I was shocked when the nice service rep told me an hour to an hour and a half. Best part? It took three freaking hours! 3 hours to change the oil? More