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Ira Toyota of Danvers

Danvers, MA

4.4
1,789 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,789 reviews

July 15, 2023

They were very helpful with all the work that we're done and make sure that I was taken care of by having me take to the house and back when I work was done More

by red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve mahan
Jul 19, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 13, 2023

Great Job with same day afternoon service & more affordable than we thought beforehand. Thanks alot. More

by jphlph574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara: 5 Stars!
Jul 19, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 12, 2023

2 1/2 hours for a 5000 mile check up included the service man losing my keys/paperwork. ABSURD WASTE OF TIME. I spent my hours watching sales men RUNNING through the showroom, cafeteria staff squabbling, cus More

by riverbendpol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Swanson
Sep 22, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns during your visit. There can be delays during peak periods and as you noted the staff is moving as quickly as possible to service customers. Thank you for reviewing this was us further directly and we hope to make things up to you at your next visit that is coming up soon. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718 with any further concerns.

July 11, 2023

Very friendly and quick service. We went early expecting to be there 2 hours but was done in less than an hour. Curran Paolucci was our advisor. More

by Pford10846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cullen Paolucci
Aug 09, 2023 -

Ira Toyota of Danvers responded

Thank you for choosing Ifra Toyota of Danvers! We were pleased to hear that Curran Paolucci could provide a quick and efficient service. It was a pleasure to assist you!

July 09, 2023

Curran. Paolucci the service provider was very helpful and professional in explaining all the work needed to be done, I would recommend Toyota for repairs t More

by Janewhitmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci
Aug 09, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words, Jane! Ira Toyota of Danvers appreciates your business and looks forward to your next visit. We also thank you for your Five Star review and your recommendation!

July 09, 2023

Service managers Eddy Alcantara and Steve Mahan are excellent. They offer superior customer service every time I come in More

by j.negrotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Chris Okafor
Aug 08, 2023 -

Ira Toyota of Danvers responded

We're happy you found our staff to be so supportive during your experience here at Ira Toyota of Danvers.

July 08, 2023

Great sales representative no pressure answered all questions about the car walked us through all the paperwork had no problem at all getting in my rav4 More

by Paul puglise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Swanson
Aug 07, 2023 -

Ira Toyota of Danvers responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that your sale representative Rich Swanson, provided a great sale experience for you! We appreciate your business and your Five Star review! It would be our pleasure to have the opportunity to assist you again. CONGRATULATIONS on your new Rav4!

July 07, 2023

Decided not to wait for work to Complete on my Rav4, so they sent me home in a lyft all expenses paid .. More

by . Hancock
Recommend Dealer
Yes
Employees Worked With
Mr Fitzgerald
Aug 08, 2023 -

Ira Toyota of Danvers responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that our service staff provided a great service experience for you! Ira Toyota of Danvers appreciates your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 06, 2023

The car is running perfectly! A well run Toyota service center. Thanks for your hard work. More

by Flgalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
Jul 11, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Peter is always known to be the best person you can ever meet!He always makes you feel special every time.He’s always calm,soft spoken and very genuine and professional. More

by Erlinda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jul 07, 2023 -

Ira Toyota of Danvers responded

We appreciate your positive review about your recent experience with us!

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