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Ira Toyota of Danvers

Danvers, MA

4.4
1,784 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,784 reviews

June 06, 2023

Very pleased with IRA and the service I received having my Rav 4 inspected and parts replaced. IRA’s Auto Establishment is always spotless , welcoming with complimentary coffee, and all kinds of sandwiches More

by Joaness27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Brungot
Jun 10, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2023

Ira Toyota of Danvers did a full inspection and service on my 2017 RAV4 Hybrid. The dealership was at ful capacity and very busy. The service took approx time 3 hours. They provided a report on what was r More

by mkane22086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Service visit for oil change and oil filter change. Service representative was prompt, helpful and attentive More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N Brungot
Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Purchased a new RAV4 Hybrid and the process was fast, smooth, and painless (minus the 6 month wait but nothing you can do about that). Thank you to Ida for the great customer service! More

by Tim
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Flanagan, Ida Lifo
Jun 05, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

Great service provided by Steven Mahan. Described issues and was communicative on the progress and requirements. More

by Frenchtoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mahan
Jun 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

The customer service was superb thanks to Mr Pendleton Alexander who helped with much speed and willingness, Jaxton. More

by Jaxton Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pendleton Alexander
Jun 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

May 31, 2023

My service appt. Went off without a hitch. They have a comfortable waiting room with multiple TV's and solid Internet. Service was completed within stated time. All g More

by dlanors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service group
Jun 10, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 16, 2023

I had a great experience purchasing my new used car. This was the first time I decided to finance a car. I was informed on everything I needed to know and felt 100% sure when I finally chose my 2020 Rav More

by ariannarosi01
Recommend Dealer
Yes
Employees Worked With
Rich Swanson
May 20, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2023

You guys got me. $9.95 oil change special that’s lead to $1600 in work on my 2018 Sequoia that has 50K miles. Took the invoice to Sullivan Tire and the identical work More

by mkchalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 15, 2023 -

Ira Toyota of Danvers responded

Thank you for your additional feedback and we apologize for any concerns with the visits. We have reached out to you to further review. The team works to provide good faith competitive priced services. Upon review the work appears to be competitive on your visit and we’re glad to review all information in further detail. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

April 10, 2023

Once again we had a great experience dealing with Aiman Varoqua purchasing our Sequoia. This is our second time dealing with Aiman and we will only deal with him. He is very professional, personable and More

by Karen
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Apr 26, 2023 -

Ira Toyota of Danvers responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

May 12, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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