Ira Toyota of Danvers

Ask for Aiman Five years ago, I tried to buy a new Prius at the IRA Toyota dealership, and the salesman gave me the runaround, trying to sell me extras I didn't wan Five years ago, I tried to buy a new Prius at the IRA Toyota dealership, and the salesman gave me the runaround, trying to sell me extras I didn't want, so I walked out. A few days later, I went back and met salesman Aiman Varoqua. He didn't fool around. No double-talk. Sold me the car I wanted with no hassles. Last month, when we needed another new car, I went right back to Aiman and he sold me a new Prius Prime. It took less than an hour. In fact, he gave me the key and I drove it home that morning, before I'd even paid for it! Definitely, this is the man you want to see. He gets right to the point. More

Aiman was awesome I bought a 2019 Tundra from Aiman. He was great! Aiman was understanding, professional, accommodating, and friendly. He made the car buying process qu I bought a 2019 Tundra from Aiman. He was great! Aiman was understanding, professional, accommodating, and friendly. He made the car buying process quick and easy. I would highly recommend Aiman and IRA Toyota. More

Aiman I had a great experience with Aiman and all the staff were very helpful and friendly. Aiman made sure I got a great deal, and was helpful every step o I had a great experience with Aiman and all the staff were very helpful and friendly. Aiman made sure I got a great deal, and was helpful every step of the way. I’ve worked with him twice and he’s treated me like family. I would highly recommend him to anyone! More

Great experience!! Walked in to see Aiman, this was the second time we’d be working with him the first time he leased a car to my husband. This time I was just me, I wal Walked in to see Aiman, this was the second time we’d be working with him the first time he leased a car to my husband. This time I was just me, I walked in there knowing I wanted to lease a new car, but with little hope that it would be possible as I’m starting my credit so it’s very low. Aiman not only facilitated every step of the way but he also went above and beyond involving management going through ever channel to get my financial application approved ! I cannot express enough how great it feels to walk into a car dealership where most salesmen are sharks and instead to find someone who genuinely cares for you and your needs! I will forever be great til to Aiman and if you’re ever in the market I recommend you go see him!! This Toyota dealer is the best !! More

Aiman Varoqua - Salesman Extraordinare My positive experience at Ira Toyota is 100% owed to the expert customer service and salesmanship of the one and only Aiman Varoqua. He is KNOWLEDGABL My positive experience at Ira Toyota is 100% owed to the expert customer service and salesmanship of the one and only Aiman Varoqua. He is KNOWLEDGABLE. He is KIND. He will FIGHT to get you the best deal possible for your needs. I cannot say enough about his professionalism and service. Every salesman alive should look to him as an example. He is a beacon of light, an oasis in the desert of sleazebags simply looking to take advantage of the consumer. AIMAN! AIMAN!! AIMAN!!! More

Excellent Service Went in for a couple of safety recalls (air bags & brakes). Service Advisor, Diane Breen, was very knowledgeable and pleasant. No charge for anything Went in for a couple of safety recalls (air bags & brakes). Service Advisor, Diane Breen, was very knowledgeable and pleasant. No charge for anything and the car was washed, too. More

Awful Experience. Buyer Beware The first time I visited the IRA Pre owned Toyota dealership in Danvers with my mother, we were immediately attacked by sales men the second we steppe The first time I visited the IRA Pre owned Toyota dealership in Danvers with my mother, we were immediately attacked by sales men the second we stepped in the door. Rich Morgan ended up being our sales person, unforutanetly. I had my eye on the pre owned Toyota RAV4 in white. We saw the car, looked around at it and left. I would have never left my phone number had I known that Rich Morgan would be calling me almost on a DAILY basis. I decided to email him a list of questions I had about the car. He did not answer my email for 6 days (what great customer service), so I resent the email. The next day or two he called me again and I told him to answer my email, which he finally did. This way I could have all the answers to my questions in writing for the future. He called me a few days later informing me that they had a RAV4 in white, LE model and my mother and I drove over to look at it. Not only we were attacked by sales men again, but this time it happened the minute we stepped out of the car, rather than stepping foot in the dealership. I had known going into the dealership that night that this car had damages listed on it (front right and roof) on car fax and I wanted to find out what the damage was. Of course all the sales guy sitting behind the long desk did not know what the damage was, but assured me that the damage was probably nothing. I had lost interest in the car after not knowing what the damage was but they still pulled the car out front and we checked it out. After looking at the car, Rich Morgan decided to bring ANOTHER sales guy out to try and sweet talk us into buying the car and again assuring us that the listed damage is probably nothing. After being hounded by sales men, Rich Morgan insulting my mother, playing stupid games, acting condescending and sexist, we could not run out of this dealership fast enough. Do yourself a favor and stay away. More

Outstanding Sale Person We recently bought a Rav 4 from Ira Toyota of Danvers. We made the decision to buy a car in the last minute of 2018, and our sale person, Clint Yang, We recently bought a Rav 4 from Ira Toyota of Danvers. We made the decision to buy a car in the last minute of 2018, and our sale person, Clint Yang, made the experience very efficient and enjoyable. He explained the features of different models extremely clearly and helped us to understand which model fits best with our family. He is also very considerable that taking care of everything, which makes our buying process super easy. Highly recommended! More

Service visit to Toyota Took my car in today for a tune up and some other services; can't express how pleased I was with the customer service and work done. Thomas, the servi Took my car in today for a tune up and some other services; can't express how pleased I was with the customer service and work done. Thomas, the service man, saved me money wherever he could and I left feeling very happy about my expierience; so much so I came to write a review =) More

Very Fair Dealing, Exceptional Service and Great Values I just purchased a 2018 Toyota RAV4 Hybrid from Ira Danvers. This is not the first time I dealt with this dealership. The dealership is very profess I just purchased a 2018 Toyota RAV4 Hybrid from Ira Danvers. This is not the first time I dealt with this dealership. The dealership is very professional and fair. First, I was approached by Jim Miller who has been really helpful in checking with me on my vehicle needs. Then when I got serious, Michael Fuller who is the manager of the internet sales group has demonstrated exceptional customer care and taking care of my needs during my price negotiation. He took the time to understand my needs and carefully pointed out the differences of the different vehicle options I was considering from different dealership and think of the situation for my best interest. His honesty and sincerity touched me and made the whole experience a pleasure. I was very touched and impressed by his kindness and diligence. He took ownership of helping me even after I arrived at the dealership to make sure I am happy with any additional requests I had. My salesperson is Clint Yang. He is extremely helpful and attentive. He tried to make sure we understand the vehicle features and ensure everything is taken care of. Omar is the finance manager and was very helpful in explaining the different post sales warranty and vehicle options. He tried to understand our needs and helped us get what is useful to us with the best deal. He also provided some honest opinions based on his own experience. Everyone in this dealership has demonstrated great professional. I will be picking up my vehicle soon and I am very excited. More