
Ira Toyota of Danvers
Danvers, MA
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We highly recommend this dealership We just received our new Toyota car today! We have the best car purchase experience at Ira Toyota of Danvers. After visiting 3 car dealerships ove We just received our new Toyota car today! We have the best car purchase experience at Ira Toyota of Danvers. After visiting 3 car dealerships over the weekend we came to Ira Toyota of Danvers on Monday. We were greeted at the door with courtesy, and felt been welcomed right away. The salesperson, Adriana Porter, is friendly, honest and very generous with her time. She is very helpful, and answered all our questions. We closed the car deal in this one visit, and are happy with the car purchase. We just hope more people to come to Ira Toyota of Danvers to experience the smooth and pleasant car purchase process. More
Good experience. This was a very positive experience as I usually HATE the new car buying experience. JC put us at ease and did a good job helping to fit our needs. This was a very positive experience as I usually HATE the new car buying experience. JC put us at ease and did a good job helping to fit our needs. More
Excellent service by great people! After walking in the dealership, Aiman was assigned to take care of us. We told him we were interested in the Corolla on the website and wanted a test After walking in the dealership, Aiman was assigned to take care of us. We told him we were interested in the Corolla on the website and wanted a test drive. He gathered the necessary paperwork and put it all together very quickly. The test drive was the best we had done. Most dealers had us do a 2 minute test drive; but Aiman let us take it on the highway, and really get a feel for the car how we would be driving it. After deciding we wanted to purchase the car, we started the paperwork. Aiman was very upfront about the price and rebates. We informed him that we qualified for the college graduate rebate and he surprised us by telling us Toyota just increased it a few days prior, from $500 to $750. He took our credit information and informed us that we qualified for 0% interest (we expected that). He was very polite, helpful, and excited to put us in a new car. We signed the final papers that day and picked up the car two days later. This was the easiest auto purchase I could ever imagine. When we first sat down at Aiman's desk, we noticed 5 different "Salesman of the Year" awards from the dealership. After working with Aiman, it is no surprise he has these awards. He seemed sincere and wanted to make sure we got exactly what we wanted. More
Excellent, easy, down-to-earth car buying experience with JC J.C. Was amazing to work with. Always smiling and having a relaxed, helpful attitude, he actually listened to my concerns, respected them, and worked J.C. Was amazing to work with. Always smiling and having a relaxed, helpful attitude, he actually listened to my concerns, respected them, and worked to provide a solution. Even though I asked many questions and had done a lot of research, JC answered everything, patiently, pleasantly, and even encouraged additional questions, to make sure I felt I had all the information I needed. He was gracious to my children, and made them feel like welcomed participants. He let them write our name on my " sold" paper window tag. I think this made their day. We had previously worked with another Toyota dealership , and everything at this transaction was pleasant, in comparison to the previous dealer. We actually look forward to our next transition in just a few months, as we will be working JC again. CF More
First Certified car JC was very attentive, informative, and engaging. This was my first experience buying a car through a dealership and my experience was great! I recom JC was very attentive, informative, and engaging. This was my first experience buying a car through a dealership and my experience was great! I recommend JC to anyone who is interested in buying a Toyota. You will be well taken care of. More
Toyota Corolla Sport Plus JC did a fantastic job getting me a good deal and showing me my choices. He listened and took the time to work with me. He even let me drive to my hou JC did a fantastic job getting me a good deal and showing me my choices. He listened and took the time to work with me. He even let me drive to my house to show my family the car on the test drive Thanks JC Jeffrey C More
Awesome experience!!! I had visited other dealers but THANKFULLY, I was reffered to Ira Toyota. I'm very impressed by the customer service from the moment we arrived until I had visited other dealers but THANKFULLY, I was reffered to Ira Toyota. I'm very impressed by the customer service from the moment we arrived until we left the dealership.I loved the atmosphere of the building and the professionalism and friendliness between the salesmen and other staff members. I liked the food too (yes, they fed us!).Our salesman JC went out of his way (on his day off) to assist us. JC answered all my questions and then some. He is very knowledgeable and dedicated to his work. I'm very impressed that we were there for 5 and half hours going through the different alternatives, analysing each choice, and his dedication to get us what we needed and wanted never diminished. He was always professional and kind towards us and our requests and needs. I am very thankful for his dedication. He helped me get the car that I needed and deserved! My first new car! I didn't think it was possible but him and his team made it possible. I am beyond thankful and feel blessed by this amazing experience! Thank you JC, Brandon and Ira Toyota! Y'all the best!!! More
Amazing experience! I'm a student leading my first car and JC and Mike we're the perfect people to go to! He is super outgoing, friendly, and comfortable to talk to. He m I'm a student leading my first car and JC and Mike we're the perfect people to go to! He is super outgoing, friendly, and comfortable to talk to. He made my experience go very smoothly and easy. Not one of those sales people who force you to make quick decisions or ridiculous deals. I am leasing a white 2015 Camry SE and I am absolutely love it. It is reassuring know I am safe in my car without loosing the stylish feature. JC was very open to listening to what I wanted, giving me good options, and time to think. He was very organized and professional! Great guy that knows what he is talking about that will get you the best car and deal possible. I also worked with Michael Parisi, who is in management. Such an amazing guy just like JC. Michael is also very professional, easy to talk to, and super kind. He is adamant on making and keeping the customer happy which is very important to me. I am unsure if I have his name right but finically I worked with Brandon. He got me the best deal possible which is tough for a college nursing student. He was also very professional and organized. It was very quick and easy during the finically aspect of leasing a car. JC, Michael, and Brandon made this experience possible for me, and absolutely wonderful. I will definitely be going to back to them when needed! If you're going to Ira Toyota in Danvers, see these 3 guys!! I am so happy with my car and lease! Thank you so much JC , Michael and Brandon! More
First time buy, ABSLOUTLY AMAZING! I brought a deal from a previous Toyota dealer and not only did JC match the price, but he gave us a lower one. Also, he had a great attitude treating I brought a deal from a previous Toyota dealer and not only did JC match the price, but he gave us a lower one. Also, he had a great attitude treating us with much respect. In addition, he had the car ready at the exact time he told us to be there, not a minute later. Once I got in the car he helped me hook up all my new features including the bluetooth for my iphone, and showing me how to use all the other features. Great first experiance!!!! More
Awful experience, 13 Year customer treated poorly I received a mailer for a special program to upgrade my vehicle where the dealership would offer an amount over Kelley Blue Book for the upgrade, when I received a mailer for a special program to upgrade my vehicle where the dealership would offer an amount over Kelley Blue Book for the upgrade, when visiting the dealership I was offered $3000 less than the avg. trade-in value of my truck, in addition the representative told me the best he could do was $1000 under MSRP on the new vehicle because the vehicle (2015 4Runner) was in great demand and short supply, I was also told that the delivery charge for the vehicle had gone up around $400 since I had last purchased one which was to validate the difference in cost from the last time I upgraded, upon checking my 2012 model sticker the delivery difference was only $60 so I was blatantly lied to in an attempt to make a deal, the dealership was dishonest, and very abrupt to work with, I have purchased 4 brand new vehicles from this dealership in the past and have referred numerous people and have been a loyal long term customer and this was how I got treated. After leaving I asked for quotes online from 5 different dealerships a 3 of them offered me $500-$800 under INVOICE, and I was also offered an extra $1500 for my trade-in on top of that resulting in a $3500 swing in the overall price, I will not be doing business with IRA Toyota again as a result of this experience. More