
Ira Toyota of Danvers
Danvers, MA
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I just wanted to share my wonderful happy experience with others. I came to Toyota with my parents, looking to purchase a small car and found myself being waited on hand and foot by this dealer. They really others. I came to Toyota with my parents, looking to purchase a small car and found myself being waited on hand and foot by this dealer. They really exceeded my expectations and went above and beyond. I wasn't sure what I truly wanted when I walked in but Ricky Arora really helped me anaylize and figure out what my needs were. Ricky treated me as a sister and made me feel so warm and welcome. I felt as if I got A++ service and a wonderful deal on my new car. Ricky helped me realize that I needed to purchase a vehicle that I need, not want. We all want everything but he helped me see what I would actually get the most use out of as well s savings. This car fits me to a T! After I brought my Car home, not only was I getting comments about how wonderful it was, but how it truly fit my personality. I can honestly say Ricky really read me well and knew who I was after only speaking with me for 1 day. I just wanted to test drive. Actual car and color I wanted was not in there. He gave me an assurance and got car in 4 days. I was very happy o see my car. I love it. He truly was a wonderful salesman, (even my parents love him) and he really made me feel comfortable and confident in the overall sale. He even sent me an email after. That's respect. Thanks for a wonderful transaction and a wonderful experience Ricky, I feel like I now have a brother in the business. I will be refering Ricky along with Ira Toyota in Danvers to all of my friends and family. More
i recommend this dealer ship to anyone looking to buy, or lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was ve lease a car. The people are great and get the best deals for you! They find a car that fits you right. When i leased my car from Teri Scott, i was very pleased with the service, she showed me a lot about the car, and offered me a great deal. She was also extremly friendly! She is an excellent Sales person. An i am very happy with the service.!! thanks again Teri! More
My recent purchase of two 2010 Camrys for my daughter and son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, son from IRA was a very positive experience. From my initial contact with Christopher Okafor through the sales, purchase and registration processes, I was always treated in the most professional manner. Any questions I had were always addressed in a very responsive and satisfactory way. I had been a long standing customer of IRA going back to 1990 when I purchased one of the first Toyota Lexus 400 vehicles. I serviced that car at IRA for every check-up, and as a result, it lasted for over 15 years (270K miles). My parents are both customers of IRA, and I have instructed my daughter and son to make sure they take their new cars into IRA for every servicing. I highly recommend IRA for both purchasing a Toyota as well as for servicing Toyotas. More
Thanks to Ricky Arora and Luis Hernandez, I really beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's beleave that this was the best time in my life at buying a new car. Ricky was professional, patient and helpful. I will diffenently return to IRA's in Danvers for my wife new car. When Ricky said the time and date the Avalon would be ready, it was. I enjoyed working with Ricky and Luis. They are two excellent access for IRA. More
I just bought a new Camary (previously own Carolla and Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer serv Rav-4) from Ira Toyota of Danvers, and the experience was amazingly POSITIVE in every way! Frankly, I'm stunned by the huge emphasis on customer service because it's so foreign to me to get this level of care from a car dealer! (I've bought 3 new cars during my driving life, and the level of care that I received from Ira Toyota of Danvers is in a class by itself!) Because, the sales person "Ricky Arora" negotiate to get to a "win-win" with the customer, so it's not customer care at any price. In addition, the auto prep and service support has been awesome! This dealer is DEFINITELY worth checking out if a Toyota is a consideration (and if it's not, it should be because it's such an exceptional automobile)! His personality is awesome to attract the customers, very polite, friendly and knowledgeble. I went before just to enquire about the vehicle and price. He was very helpful to provide all the information I needed. I called him to set up an appointment with him. Seem to me he is a busiest sales person ever I have seen. He needs rollar skate, moves very fast, he is quick and very energetic. I wasn't surprise his ability and movement when I drove my new car same day. I recommend to all Toyota buyers about him and Ira Toyota of Danvers. "Ask for him when you think about Toyota". I love my New Toyota Car. One Happy Toyota Buyer. More
It is a great experience of purchasing. Most negotiation was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy a was done on internet, this helped cut down time and stress. We got the car we like. Thanks for Teri’s hard work. We would like to come back and buy another car in the future. Thanks again, A customer of Ira Toyota More
Excellent experience!!!! A great Toyota dealership!!! Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market t Ricky was very knowledgible of the vehicle was able to answer all my questions. I highly recommend this great dealrship to any one who is in market to buy Toyota. Toyota is a great product and Ira has great staff like Ricky Arora. Highly pleased and greatly satisfied. More
I went to Ira Toyota at Danvers store, after finding some vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answ vehicles on their website we wanted to see in person. Upon arrival we were greeted by Keith Handerson. He introduced Ricky Arora, who offered to answer any questions and help in any way possible. He was not overbearing or pushy and explained the dealerships sales philosphy in detail. We test drove at least three different vehicles and consumed at least 4 hours of Ricky's time. He was positive, patient, knowledgeable, always with a great attitude and a smile on his face even though I was jumping around looking at quite a few vehicles. After finally deciding to pursue purchasing a 2009 Scion XD, which fits in my need and budget. My purchasing experience was painless and Ricky made it a great experience. The dealership was immaculate and the service area was the same. I would recommend anyone searching for a Toyota product to visit Keith Handerson and definitely ask for Ricky Arora! More
I am writing on behalf of my mother who had such a great experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota of Danvers. I was recommend by my husband's friend who had past experience buying his truck from Ricky. We had an excellent experience at Ira Toyota. From my initial conversation with Ricky Arora to closing the deal with Junior; we were impressed with the professionalism and friendliness of everyone whom we met. Ricky was a joy to work with. He was knowledgeable, respectful and was able to help us leave with the vehicle my mother wanted. Ricky was willing to spend the time to make sure that we are happy with the option package and color of new vehicle. At no time did I feel pressured. He paid attention to my kids also by offering some juice to them. Thats a courtesy! Melissa explained the warrenty choices in a straight forward way and, again, we did not feel pressured. I had been dreading this part of the transaction but instead found it interesting and reassuring to be able to purchase additional coverage at a reasonable price. Entire sales process team was great. Enjoyed doing business at Ira with Ricky and all. More
Rich was very personable and friendly. He listened to our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there w our needs and helped us find the right car for us, and we negotiated a great price too! Usually dealing with car sales people ranks right up there with visiting a dentist for us, however, Rich was not pushy or annoying like most sales people. He actually made purchasing a car an enjoyable experience. Rich is deffinately the salesman that I reccomend at IRA. More