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Ira Toyota of Danvers

Danvers, MA

4.4
1,804 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,804 reviews

December 21, 2023

The service center at IRA Toyota of Danvers is very professional, timely and honest. I have used them several times and always pleased with their work on my Toyota Avalon. More

by James Krieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Dec 22, 2023 -

Ira Toyota of Danvers responded

It's great to hear about your positive experiences with the service center at IRA Toyota of Danvers! Professionalism, timeliness, and honesty are key attributes that build trust and satisfaction with customers. We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Dealership, good but service department took too much time to change the oil and rotate tires two hours and 30 minutes the last 15 minutes the vehicle sat out in the parking lot waiting before they came More

by bobdog8662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 21, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

They agreed on an OTD price for a new car in writing over email, then backed out on it. Dishonest business practices. More

by user267
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jennifer Pineo, Robin Duquette
Dec 27, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the communication didn’t meet with your expectations. You’re welcome to contact the general manager, Mark Giovanni, at 978-739-3718 for further review.

December 19, 2023

Leased a 2024 Rav 4 * The best experience I’ve ever had buying a car. Jason Dick/ my salesman was phenomenal. Even went out of his way to deliver the car personally. He was straight up, did not pressur More

by Kbossie1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Dec 22, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear about your exceptional experience leasing the 2024 Rav 4 at Ira Toyota of Danvers and Jason's outstanding service as your salesman! His dedication to delivering the car personally and providing a pressure-free, honest, and insightful experience truly made a difference. It's impressive that his service surpassed your experiences at several other dealerships across different brands. Having such a positive encounter with Jason and the dealership team seems to have made a lasting impression. Congratulations on your new Rav4!

December 18, 2023

Prices are competitive or even better than auto shops, and the customer service is excellent More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Dec 19, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Reliable services, quick turnaround, comfortable waiting area, description of services needed, and I like the automated process for authorizing work. More

by Dkearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/ A
Dec 19, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Excellent customer service . We buy and service our cars here very professional and fair prices . Thank you David and Aiden . More

by Soccer guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Aiden
Dec 19, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Very. Official and friendly staff reason prices, and wonderful coffee , it’s worth stop by ! More

by erika Sucharski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 16, 2023 -

Ira Toyota of Danvers responded

A combination of friendly staff, reasonable prices, and wonderful coffee is a great reason to stop by! Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

I went to buy car with $0 down payments. Fazal Manan was helping me. He helped me choose the right vehicle & really help me go thro the process. All IRA Toyota crew were very friendly. Than More

by Zeeshanm29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fazal Mann
Dec 16, 2023 -

Ira Toyota of Danvers responded

It sounds like Fazal at IRA Toyota of Danvers made your car-buying experience smooth and enjoyable! Assisting in choosing the right vehicle and guiding you through the process without a down payment is quite helpful. Having a friendly crew at the dealership further enhances the overall experience. It's great to hear that you found our service to be the best in the North Shore area. Congratulations on your new vehicle!

December 15, 2023

I went into the dealership with my brother and we both immediately took not off how well maintained as well as the size of the place. Most of all, we loved the Christmas tree and the decorations. We we More

by marccicale3366
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
KATE RICHIEZ. 10 STARS
Dec 20, 2023 -

Ira Toyota of Danvers responded

It's great to hear that Ira Toyota of Danvers' attention to detail, maintenance, and even the festive decorations left such a positive impression! We appreciate your business. We look forward to assisting you in the future.

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