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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,241 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,241 reviews

February 12, 2026

Service was attentive and very helpful and always do a great job waiting area clean and comfortable More

by mblake8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know their name
Feb 14, 2026 -

Ira Toyota of Hyannis responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2026

Excellent service with comply chairs and free delicious coffee Laty Decosta my service mgr was terrific and was so helpful and knowledgeable. Thank you Katy More

by captsteve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Decosta service
Feb 12, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

February 06, 2026

The service is always top notch at Ira Toyota of Hyannis. Clear communication is always key with their customers. Thanks More

by toddfranks01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Feb 11, 2026 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2026

Ira Toyota in Hyannis Mass is an excellent honest dealership. Eric Moberg 44627 was my Service Advisor, very friendly, courteous and informative. That in itself makes Ira a very pleasant dealership t More

by dannycleary76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg, Kenny in Service, Melissa in parts, the girls at checkout
Feb 08, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

My car was evaluated and a tire sensor was dead. It was replaced in a timely manner. David listened to my concerns and kept me informed of the situation. More

by kmaregni15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 04, 2026 -

Ira Toyota of Hyannis responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

Very responsive to questions. Well staffed to handle customer needs. No feeling of being rushed. On time. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2026

Overall, a good experience. Some delay in adding side body molding and getting new registration, state inspection sticker but it was only one day.i didn’t have this experience t More

by KAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gustavo Martins
Jan 25, 2026 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 24, 2026

Brought my car in for noise in the front end. Technician took the car for a ride, came back a few minutes later said it was most likely a wheel bearing needed to put it up on the left to double c More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello Bob,   I apologize that you experienced an issue when recently bringing your vehicle in with a noise concern. Can you please contact me so I can look into this? I cannot find your name in our database, I would love to hear back from you at mruby@group1auto.com. Sincerely,   Marlaine Ruby Ira Toyota Hyannis  Customer Relations Manager

January 24, 2026

I recently went to Hyannis Toyota and they would not honor the coupons on their website for an oil change. They said since my car was Lexus it did qualify which I think is crazy since Lexus and Toyota a More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with service and employee not listed , Justin Brandt
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello Tim,   I apologize that you experienced an issue at our service department regarding a coupon recently. Can you please contact me so I can make this right? I cannot find your name in our database, I would greatly appreciate the opportunity to hear back from you at mruby@group1auto.com.   Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager

January 24, 2026

Primary concern was not fixed, spent too much time looking for other things to sell me. Now I have to bring it back again, not happy. More

by BBURG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
Jan 28, 2026 -

Ira Toyota of Hyannis responded

Hello BBURG53,   I’m sorry for the inconvenience you faced regarding repair for the primary concern you'd brought your vehicle to us for. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at mruby@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you.   Regards,   Marlaine Ruby Ira Toyota Hyannis - Customer Relations Manager

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