Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.3
870 Reviews
Call Dealership (774) 327-6100
View Awards

1020 Iyannough Rd

Hyannis, MA

02601

Directions

By Type

Showing 870 reviews

April 27, 2024

Great friendly staff, our tech that worked on our vehicle sent me a very detailed video of what was done and needed to be done to our vehicle, which I truly appreciated. Quick and easy service, as always! Bu More

by Hdelola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric moberg
Report | Print
Helpful
April 24, 2024

Had to get my TPMS sensors re-programmed after getting new tires. Eric, Service Advisor, told me all four ensures were no good (20-year-old Lexus). He gave me a quote to replace them. Did not have tim More

by tlaw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Monet, Service Advisor
Report | Print
Apr 27, 2024 -

Ira Toyota of Hyannis responded

It's good to hear that Eric was understanding and professional about the TPMS sensor issue. Sometimes these maintenance tasks can catch us off guard, especially with older vehicles. Thank you for choosing us!

Helpful 1
April 23, 2024

This dealership has great service and most of all it has great people working there. More

by Joe.mullen57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kinney
Report | Print
Apr 25, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 20, 2024

A very positive experience getting four new tires and an alignment today. The waiting area was very comfortable with good people to have conversations with. For the amount of work I had done the wait time w More

by chiggins928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Report | Print
Apr 24, 2024 -

Ira Toyota of Hyannis responded

That's wonderful to hear about your positive experience at Ira Toyota of Hyannis! We're glad that you found the waiting area comfortable and enjoyed conversing with the people there. Thank you for choosing us for your tire and alignment needs, and we're delighted that the wait time was sufficient for the work done. Thank you for choosing us!

Helpful
April 19, 2024

If you do not come here for service…shame on you ! !! Well taken care of….. More

by nantucketnanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes
Report | Print
Apr 20, 2024 -

Ira Toyota of Hyannis responded

Thank you for your kind words. We take great pride in ensuring every customer is well taken care of.

Helpful
April 18, 2024

Service was friendly and efficient for my Toyota Care check-up. Love the black leather arm chairs in the waiting room! More

by M Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Tatara
Report | Print
Apr 20, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 15, 2024

Superior customer service, explaining & diagnosing the issue, providing for car rental during repair time, and even servicing the brakes due to the time the vehicle had to be there awaiting repair. Super More

by Submariner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guay, Kenneth
Report | Print
Apr 17, 2024 -

Ira Toyota of Hyannis responded

It's fantastic to hear about your superior experience at the dealership! We're thrilled that you found our customer service to be excellent, with a thorough explanation and diagnosis of the issue, as well as providing a car rental during the repair time. We're also glad that you were satisfied with the superior repair on a complex problem. Thank you for your willingness to repeat business with us and recommend us to others. We're here to help and ensure your continued satisfaction with our services.

Helpful
April 15, 2024

Prompt attention to my vehicle without an appointment and excellent communication with my service advisor, Ismael. More

by betkev829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Herrera
Report | Print
Apr 17, 2024 -

Ira Toyota of Hyannis responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 13, 2024

I think you should look around and try another. They do not follow-up closely on 8 pt checkups and screwup on what you asked them to do. Sloppy at follow-up and taking direction. Appears that they More

by Jsoffayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female Sales Mgr and ?? Service attendant that was handling me.
Report | Print
Apr 16, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 10, 2024

I had a bad experience with IRA dealership on the North Shore of Boston. I am apprehensive because they are now in control of Hyannis Toyota. More

by wfdaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Report | Print
Apr 12, 2024 -

Ira Toyota of Hyannis responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
1
2
...
87