Irwin Ford Lincoln Laconia
Laconia, NH
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I was very pleased with my experience in purchasing a car at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and d at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and discovered that was not the case, I was not happy, but Howard Cullen handled the situation graciously without being condescending or making me feel like the whole thing was my fault. He asked me what we were looking to spend and the specs we needed on a car and came up with three options that we could take that day. He was a pleasure to work with and made the process very easy. The finance manager was a little pushy, but aren't they all? I highly recommend the dealership. More
had body work 5 stars or better as for the rest of the service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you I bought 3 new trucks from them have perfect credit and unlimited wealth, but will never ever go back to those creeps and would warn anyone whos looking to beware the bodyshop is the total oppisite 5 star lincoln sevice id give a 1 star to More
Had a car die very unexpectedly and we were scrambling ! Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple hours came up with 3 vehicles for us to consider... but with things the way they are now and vehicles moving at the speed of light, before we could react two of them were already sold ... but he snagged the third one for us and it's ABSOLUTELY A PERFECT FIT ! It's a 2021 Toyota 4Runner with very low miles and we couldn't be happier !! If you ever want someone who goes over and above, and gets you what you need, despite tremendous challenges in the market, contact Craig LaChapelle because he is the best !!! More
My wife has purchased 2 car previouly and has been very happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. W happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. We left with a great truck and a decent payment. Thank you so much. More
I recently sold my vehicle to Irwin Automotive and was offered more than the KBB estimated value. I also bought a vehicle to replace the one I sold. The salesperson who sold me the vehicle was Mark Cherto offered more than the KBB estimated value. I also bought a vehicle to replace the one I sold. The salesperson who sold me the vehicle was Mark Chertok who was fantastic to deal with. I would absolutely recommend Irwin Automotive to anyone looking to buy or sell a vehicle. More
Steve Pouliot is awesome. He was super cordial and extremely patient with us, including my very demanding partner. I recommend that you ask for him personally extremely patient with us, including my very demanding partner. I recommend that you ask for him personally More
Once again Lloyd and the service team has another truck ready for winter. We purchase and service with Irwin Ford, couldn't be happier with my visit. ready for winter. We purchase and service with Irwin Ford, couldn't be happier with my visit. More
Lloyd in service takes care of all of my trucks. He was great at updating me on the status of the truck in service and what is covered under the warranties. I can't thank him enough for working with us t great at updating me on the status of the truck in service and what is covered under the warranties. I can't thank him enough for working with us to keep my fleet on the road. More
I came back to Irwins to buy out my lease because the bank was giving me the run around.I worked with Andrew Neville and he was able to help me buy my lease outright.I also worked with Josh Glazier in fi bank was giving me the run around.I worked with Andrew Neville and he was able to help me buy my lease outright.I also worked with Josh Glazier in finance,made it very easy for me.I can not thank these guys enough for all they did.would recommend these guys highly. More