J.B.A. Chevrolet

First Truck Purchase Showed up already knowing which truck I was interested in due to looking at their online inventory. Walked out with a new 2018 Silverado 1500 Crew Cab Showed up already knowing which truck I was interested in due to looking at their online inventory. Walked out with a new 2018 Silverado 1500 Crew Cab Standard Bed 4WD LT Z71 for less than their online price. I ended up being Noah's first sale and couldn't have asked for a nicer salesman. More

Not so Honest JBA was great on the purchase of my first truck. This time however i felt lied to. I found the truck i wanted and was told the bumper had to be repain JBA was great on the purchase of my first truck. This time however i felt lied to. I found the truck i wanted and was told the bumper had to be repainted due to a scratch from the transporter. I was fine with that and purchased the truck. Upon showing my new truck to a friend who does body work and painting, he pointed out what i had not noticed. The right front fender had been repainted as well along with over spray all over the passenger door and windshield pillar. I was not happy, felt like a sucker. Had truck for 2 days then it was in body shop being fixed for almost a week. I do like my truck but the experience this time was not a joyful one. I would not have bought this truck if i would have known everything at the time. i live in So. Md. and travel about 60 miles to do business with JBA. Yes paint was made right, that was it. JBA did not offer anything at all to make the deal feel right. All the travel, time off work,etc. They made the sale, that's all they are worried about. My second truck purchased there and probably my last. When you have lost someones trust, don't you try to remedy it? Buyer beware. I thought JBA was better than this. This was posted and got this response. Richard, it is disappointing to read the comments in our review. We always want our customers to feel 100% confident in their Chevrolet purchase and I am sorry to learn that this has not been your experience. I will be reaching out to you, directly, in an effort to restore your faith in our services and answer any questions you may have regarding your Silverado purchase. - Dan Buckler, General Manager Have never been contacted at all. They made the sale and thats all they are worried about. Be careful of fast talking salesman. More

They were awesome This dealership will try their best to get you what you want for the right price, I also liked the customer service, I didn’t have any issues with thi This dealership will try their best to get you what you want for the right price, I also liked the customer service, I didn’t have any issues with this dealership More

Purchasing a new Chevrolet Tahoe I have been in the market for a new SUV or crossover vehicle for quite some time. I tried out a lot of vehicles from various manufacturers and dealer I have been in the market for a new SUV or crossover vehicle for quite some time. I tried out a lot of vehicles from various manufacturers and dealerships but was always drawn back to JBA time and time again. The sales personnel were very knowledgeable about the vehicle I was interested in and didn't try to pressure me into making a purchase. The sales price was always best among other dealerships. My recommendation to anyone buying a new car, check everyone else out first and check JBA Chevrolet last because no one was able to beat their sales price. More

New car purchase. I went in looking for information on the New Chevy Traverse. I was impressed by the salesman's knowledge base of the product. I decided to purchase th I went in looking for information on the New Chevy Traverse. I was impressed by the salesman's knowledge base of the product. I decided to purchase the Traverse and the finance team worked diligently with me to find the right vehicle for the price that I could afford. I never felt pressured. Overall it was a really painless car buying experience. More

New Traverse purchase. I did research on line for a new Traverse and received an email from Sarah. I wrote to her and told her what I was looking for. I went to JBA I did research on line for a new Traverse and received an email from Sarah. I wrote to her and told her what I was looking for. I went to JBA and she introduced me to Lamont. He was very helpful and looked out for us in making our decision in purchasing the new vehicle. We wanted a car with the tow package. They sold us one without one. When we discovered it the next day they found the car we wanted and corrected all of they paperwork. We took possession of the first car at 8:30 pm, in the rain. We were not able to look it over good. More

New car purchase I was looking for a new Cruze. I had texted with Sarah, who was very helpful, earlier in the day. My salesman was Manny- very nice, accommodating, no I was looking for a new Cruze. I had texted with Sarah, who was very helpful, earlier in the day. My salesman was Manny- very nice, accommodating, no high pressure tactics. He spent a lot of time helping me get things set up in the new vehicle and giving me an extensive tour of all the features. The finance portion went smoothly over all, although they do try to get the buyer to accept several additional packages without fully explaining that these all have additional costs. All in all, a good experience at a dealership. More

Wonderful Service My experience was excellent from all individuals at JBA. Everything was handled in a timely and professional manner. I would definitely recommend the My experience was excellent from all individuals at JBA. Everything was handled in a timely and professional manner. I would definitely recommend them to someone else. More

service People were friendly, especially gentleman that drove back to pick up my suburban. I believe his name was Ray. I feel confident with the service depa People were friendly, especially gentleman that drove back to pick up my suburban. I believe his name was Ray. I feel confident with the service department. More

All went even better than expected They found the source of a noise and were able to cover it under warranty and provide me with a loaner car while it was being repaired! The cost for They found the source of a noise and were able to cover it under warranty and provide me with a loaner car while it was being repaired! The cost for the transmission fluid replacement was also competitive. More