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JM Lexus
Margate, FL
9,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 9,099 reviews
March 15, 2018
JM Lexus is the best dealer! I did the deal online, Kenneth Telusnord is the best! I got what I want. Then at the dealer, Greg Whyte show me the car and then I signed all the pape I did the deal online, Kenneth Telusnord is the best! I got what I want. Then at the dealer, Greg Whyte show me the car and then I signed all the papers, paid and get the car, all in one (1) hour!! the fastest in my live. Thank you all at JM Lexus!! More
by clarco
Employees Worked With
Kenneth Telusnord, Gregg Whyte
March 14, 2018
Single Point of Contact I dealt with Robert Kohl at JM Lexus. He provided full service, from describing the options available, to providing a test drive, then locating the a I dealt with Robert Kohl at JM Lexus. He provided full service, from describing the options available, to providing a test drive, then locating the actual vehicle I wanted which took a bit of time. He was our single point of contact. After obtaining the car I wanted, he walked me through the lease vs. purchase options, provided pricing, and handled all the paperwork. On delivery of the vehicle, he had all forms ready for signature (electronic) and at delivery of the vehicle, showed me how everything worked. It was a pleasure to deal with Robert and JM Lexus. More
by Steve Youchnow
Employees Worked With
Robert Kohl
March 14, 2018
Lexus Plus Shopping for a new car can cause all kinds of headaches. Deciding exactly what you want, then trying to find a place to get it. The internet has hel Shopping for a new car can cause all kinds of headaches. Deciding exactly what you want, then trying to find a place to get it. The internet has helped a lot because it arms the buyer with information, but even then it is tricky because some dealers have to be reminded that they have priced the car differently on the internet than on the lot. The whole experience is miserable! That said, the experience at JM Lexus was very positive indeed. The concept of "Lexus Plus" makes total sense. Eliminating dealer fees and the haggling over prices is a stroke of genius. Our experience with Marcley Hilderbrand was exceptional. He went out of his way to help us find the car we were looking for and patiently answered our questions and concerns. We highly recommend Marcley & JM Lexus! More
by romey305
Employees Worked With
Marcley Hilderbrand
March 14, 2018
Lexus Is 300 F sport Gary made my lexus experience wonderful..Smooth and easy! Got me into the car I wanted and A better price then I expected .. If you go to JM lexus you Gary made my lexus experience wonderful..Smooth and easy! Got me into the car I wanted and A better price then I expected .. If you go to JM lexus you must deal with him!! Thanks again I love my new Car!!! More
by Brandenbmz
Employees Worked With
Gary Mueller
March 13, 2018
Very Disappointed in my last visit JM Lexus Service Department's new customer strategy is not working well. The last two times I scheduled. Service the service advisor was not there. JM Lexus Service Department's new customer strategy is not working well. The last two times I scheduled. Service the service advisor was not there. Just wanted you to know that I agree with your other customers! My problem is that I came in for service multiple times saying my car was smelling bad, and thought something was wrong with the exhaust. Your service department could not find anything, said first time it was oil leaking and fixed it. Wrong it still smelled - took it in two more times and finally I was told that it was the catalytic converter and that would cost me $1800 to replace! Service advisor, Michael called Lexus to see if they would pay for it since the engine light never went on. Lexus said "No", so I asked why JM Lexus shouldn't pay for it or at least part of it since I complained multiple times. Michael told me that if Lexus doesn't pay, JM would not! What I don't understand is why Lexus Service wouldn't be obligated ? It was JM Lexus Service that did not use due diligence to find the problem until it was so bad, it had to be replaced. I am very disappointed that after every my 4 years of bringing it into service why they would not consider helping me with this repair. I certainly did nothing wrong, maintained it religiously, and now retired, find that the car I loved may not last me if I don't have good Lexus service to depend on. It I don't blame the Service Advisor, Michael, but I would love to speak to the Customer Service Dept for Service or get a refund of money on the catalytic converter. Please respond! More
by Lexus2018service
Employees Worked With
Service Advisor name is Michael (Italian) last name - it is not his fault - tried to help
March 13, 2018
Greatest Sales Person My husband and I found Robert Kohl at JM Lexus. He was very patient and kind and took the time to explain everything. We found the perfect vehicle. My husband and I found Robert Kohl at JM Lexus. He was very patient and kind and took the time to explain everything. We found the perfect vehicle. More
by S Smith
Employees Worked With
Robert Kohl
March 13, 2018
Pleasant, easy, informative, My Lexus experience was totally positive. Of course the product is of wonderful quality but of equal importance, the service, patience, knowledge and My Lexus experience was totally positive. Of course the product is of wonderful quality but of equal importance, the service, patience, knowledge and helpfulness of the staff adds to the overall experience. Michael D’Ambra is a pleasure to deal with, so I think he deserves a raise! More
by Judijudijudi
Employees Worked With
Previously used Joe Gorrin for service. Great, Michael D'Ambra
March 13, 2018
very good experience i have always dreaded shopping for a new car. However,your one point contact and your pricing structure has made the experience much more pleasant. Wo i have always dreaded shopping for a new car. However,your one point contact and your pricing structure has made the experience much more pleasant. Working with Mike D'Ambra was a pleasure he was very knowledgeable and responsive. In short, a credit to JMLexus More
by lexuslover
Employees Worked With
Michael D'Ambra
March 13, 2018
Great dealership I can say it was quick and painless and I got the deal I wanted. This is the second vehicle that I have gotten with Eric and will continue to in the f I can say it was quick and painless and I got the deal I wanted. This is the second vehicle that I have gotten with Eric and will continue to in the future. More
by sjk
Employees Worked With
Eric Rodgers
March 13, 2018
JM Lexus Cares About Customer Satifaction We went to JM Lexus, unsure if we may lease or buy. Our sales manager ensured we knew all of our options with buying/leasing/pre-owned. Great test dr We went to JM Lexus, unsure if we may lease or buy. Our sales manager ensured we knew all of our options with buying/leasing/pre-owned. Great test drive and plenty of time spent with vehicle options and operation instructions. Pressure free and we took the offer that best fit our wants. Very impressed with this dealership. More
by Thom626
Employees Worked With
Dario Dziamalek
