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JTs Kia

Columbia, SC

4.3
1,177 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,177 reviews

September 29, 2014

poor service I had an appointment at 8am for an oil change ,good time in and i thought good time out but my car was finished and waiting , for 25 min to cash out More

by anita.hewitt.52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Oct 13, 2014 -

JTs Kia responded

Hello Anita, I want to apologize for your recent experience with our service department. I would like to speak with you directly on the matter so that I can understand what happened and hopefully resolve any pending issues. At your convenience, please give me a call at (803) 509-5555, and ask for Jeff Serio. I will be happy to speak with you and figure out what may have gone wrong during your visit. Thank you for your time, and I hope we can keep you as a valued customer with us. Thank you, Jeff Serio General Manager JTs Kia

September 28, 2014

"Still smiling " I didn't know what to expect. when I walked into JT''s, but I knew what I wanted, I just needed them to make it happen. I am extremely happy with my More

by hplesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas
September 27, 2014

Same Ol. Same Ol.. As usual....the service was very good....in and out in good time...even with the unexpected alignment that was needed.... I hope the guys in service More

by MStoltz1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
Sep 29, 2014 -

JTs Kia responded

Hello— Thank you for your continued loyalty with using our service department. I appreciate your business, though I want to apologize for your recent experience. If you could give me a call at (877) 317 - 8202, I’d like to speak with you directly so I can resolve this matter. My goal is to make sure your vehicle is serviced accurately and appropriately, so I’m happy to speak with you to fix this. As well, I value you as a returning customer and do not want something like this to happen the next time you service your vehicle with us. Please give me a call at (877) 317 - 8202, and ask for Eddie. I look forward to speaking with you soon. Thank you, Eddie Wahdan General Manager JTs Autogroup

September 24, 2014

Love my new 2015 KIA drives great! I enjoyed the super fast approval and service. The process was easy and smooth. I would highly recommend them to anyone shopping for a n More

by elainebaker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
September 15, 2014

2015 Kia forte We were very pleased with our service and love our Kia so much! I recommend Kia to all of my friends as well as family! More

by smbarton91494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben howard
September 12, 2014

LOVE MY KIA!!! I've always had a ford and was a little scared purchasing my kia so it took me a couple days to decide. I was never rushed and james was very patient More

by dadoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lyles
September 05, 2014

New Car Purchase James Lyles was my Car Sales Associate. He was positive from the moment we shook hands. James assisted me in a professional manner and did everything More

by charleston1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lyles
September 05, 2014

I Love My Soul!! This was the 2nd vehicle I have purchased from JT's Kia. James Lyles was my salesperson both times and when I'm ready for a new one I will go back to More

by ericapooh21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lyles
September 03, 2014

First Service oil change The service was great although they were busy I was in there and out in a timely manner. They were friendly and explained any problems I had concernin More

by Lewist23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Commando
September 02, 2014

First Oil Change Our sales representative - Shuan Blackman - is excellent to work with. Highly recommended and you should ask for him when buying or leasing a vehicle. More

by Kimberly South
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuan Blackman
Sep 23, 2014 -

JTs Kia responded

Hi Kimberly— Thank you for your review! I’m glad you had a great experience with us. As for service, would you like to give me a call and tell me about your experience? Hopefully I can help resolve this issue so you don’t have to worry about dealing with this service issue in the future. You can call me at (877) 317 - 8202. Thank you, Eddie Wahdan General Manager JTs Autogroup

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