Jack Daniels Audi of Upper Saddle River

Chris Bultman sold my wife a new A5. He was thoroughly knowlegeable about the cars , very friendly and overall a great guy to work with. Chris is the type of person that wants to build a long term relatio knowlegeable about the cars , very friendly and overall a great guy to work with. Chris is the type of person that wants to build a long term relationship with his customers and goes out of his way to make sure you have a good car buying experience. When you're ready to move up to an Audi, see Chris Bultman at JD Audi of USR. You'll be glad you did! More

Theres a sales person called Ernest. Made me wait for an hour for a test drive even though I came within appointment. I complained to his boss. His reply: its a busy day. Hey I am a busy person too! hour for a test drive even though I came within appointment. I complained to his boss. His reply: its a busy day. Hey I am a busy person too! More

Purchased a preowned Audi. Salesperson was in a hurry to "spot" deliver car, so vehicle was not cleaned or prepared. Later found damage from a repaint on the bumper. Someone who painted the bump "spot" deliver car, so vehicle was not cleaned or prepared. Later found damage from a repaint on the bumper. Someone who painted the bumper used their fingers to test the wet paint. Dealer denied knowledge of this. The dealer eventually did pay for the repaint. Dealer could not obtain title before my temp expired. Salesperson said they would give me a letter to show police if stopped. Did he think I was born yesterday? F and I person tried to sell me extras I did not want. When I refused to buy them she told me they were already in the car. I said I would then purchase a different car as I did not want "window etching" for hundreds of dollars. She told me it was in all their cars. They even tried to pass it by me by preprinting it on the invoice. When I refused, she got nasty. The only person really helpful was a manager named Mike who went the extra mile to make sure I got my registration in time for a business trip. My compliments to Mike. I am now going to have the vin number checked to confirm that all recalls were done as the salesperson did not seem knowledgeable about this. SORRY, BUT THIS REVIEW REALLY APPLIES TO JACK DANIELS OF UPPER SADDLE RIVER. More

Recently I purchased a new Q5 3.2 from Leslie and I must admit it was the best buying experience I've had to date with any salesperson or dealership I've ever dealt with in the past! Not only was she very admit it was the best buying experience I've had to date with any salesperson or dealership I've ever dealt with in the past! Not only was she very pleasant to deal with, but was also very knowledgeable in assiting me with learning all the details of the vehicle (Since this was my first Audi purchase, but certainly not my last). Over the weekend my son got the opportunity to drive the Q5 and fell in love with it, so I have decided that for his first vehicle I will purchase him a Pre-Owned Audi and will make sure his experience was as wonderful as mine and send him directly to Leslie! I am also planning on making sure my other family members and friends are aware of what a great experience I underwent and will make sure I steer them directly to Jack Daniels Audi USR and have them seek out Leslie. Thanks again for all your help and follow up and I look forward to purchasing my next Audi from your Dealership. More

Leslie was very nice until we were in the process of buying the car. Although when we asked her about any car features or specifications she never knew the answer. She wasn't very knowledgeable about th buying the car. Although when we asked her about any car features or specifications she never knew the answer. She wasn't very knowledgeable about the cars they had for sale. After we bought the car (certified) we noticed that there was some paint issues. We called/e-mailed Leslie but she never called us back. So we decided to stop by at the dealership one day. She was very surprised and acted busy. We talked to her manager, who didn't didn't even bother to get out of his office to look at the problem with the car. We were running around, but everybody ignored us. We had a very bad experience. We even call Audi to file a claim. Nice cars sold by wrong people. I would not recommend this dealership at all. More

I just wanted to thank Neils for being so helpful and caring when finding the perfect Audi for me. Audi Q5's are hard to find at all the other dealers I've been to, and I'm very happy Neils was able to f caring when finding the perfect Audi for me. Audi Q5's are hard to find at all the other dealers I've been to, and I'm very happy Neils was able to find me one in a color and trim that I love. Thank you very much Neils and Jack Daniels in making my year by finding me a new vehicle : ) More

Ernest is the man! He knows everything about Audi's and has a very good personality! It was very easy to work with him in picking out the right car for me. Based on how much I was willing to spend, I decid has a very good personality! It was very easy to work with him in picking out the right car for me. Based on how much I was willing to spend, I decided on a new Audi A5 with some pretty nice features in it. The whole staff at Jack Daniels was great! More

I had a great buying experience with Neils. I've never been treated so well from a salesman, let alone a car salesman! Got a very good deal on a 2010 Q5, and wife is very happy with it. Everytime an Audi been treated so well from a salesman, let alone a car salesman! Got a very good deal on a 2010 Q5, and wife is very happy with it. Everytime an Audi commercial comes on the television my kids get excited and tell me that it's our car! Great brand, great salesman, and great dealership Jack Daniels! More

After visiting 2 other car dealerships on Route 17, I went to Jack Daniels where I expected the same type of used car salesman to give me the same speech the other dealers gave me, and try to TELL me whi went to Jack Daniels where I expected the same type of used car salesman to give me the same speech the other dealers gave me, and try to TELL me which kind of car I should be driving. It was not the case when I met Frank. He really made me feel like I was in the driver seat, which was great. From now on, when I'm driving my A4 down Route 17, I will be sure to stop into Jack Daniels and say hello to my new lifelong friend Frank More

Considering the coming winter, an Audi A4 with the quattro all wheel drive system was the way to go for me. I figure "better safe, than sorry" and went with the car that would get me through any weath quattro all wheel drive system was the way to go for me. I figure "better safe, than sorry" and went with the car that would get me through any weather. I went to Jack Daniels Audi and was amazed at the treatment I recieved. Finding the perfect car was easy, and I left knowing I had the car I always dreamed of. More