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Jack Demmer Ford - Service Center

Wayne, MI

4.6
139 Reviews

139 Reviews of Jack Demmer Ford - Service Center

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July 22, 2021

Went in for first scheduled oil change. All went very well. Timely, great management, and the work was well done. Thank you so much Demmer Quick Lane! More

by Jim L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
July 14, 2021

Service was great,Bumper repaired expertly and efficiently. Body shop staff were pleasant and professional.They kept me advised of progress every step of the way. More

by joshuam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
July 06, 2021

My fleet chenille in overnight for flat tire. The service called first thing in the morning advised car was ready. Asked them to complete the due maintenance. Now two days later same tire flat. More

by Tamiesha. Woodson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know who worked on Fusion
Aug 06, 2021 -

Jack Demmer Ford responded

Hi Tamiesha, We are sorry you didn't have a better experience with us and understand your frustration. We hope all of your concerns have since been taken care of, but if not please do not hesitate to reach back out to us so we can make things right for you.

July 03, 2021

The Quik Lane is great. The dealer is not J in only deal with Dave and Matt. People that come to the Quik Lane always seem stuck up and talk down to them More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt is the best Master Mechanic they have period
June 19, 2021

Always attentive, professional and caring! Service team was prompt, thorough and courteous— and my rep, Rob VanAssche, always goes above and beyond to help in any way he can. I’ll be back! More

by Tim P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Brown, Rob VanAssche
Jun 30, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that our Service team & Rob took such great care of you.

May 03, 2021

They are very friendly, efficient and cost effective service. I like dealing with the experts at Jack Demmer Ford and I will continue to as well in the future. More

by williamgreen410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Monica are great
May 19, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! Thank you for your kind words also.

March 15, 2021

The service we got was excellent! Pat had a rental car waiting for us.. They cleaned our car ( it was pretty dirty from snowy days). More

by shelbyjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
March 15, 2021

The service at the Quick Lane is very good and efficient. Oil change, tire rotation, fluid top off and brake check were done in about a half hour. My Ford Pass points covered the bill. Fantastic! More

by RJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
March 09, 2021

I was greeted in a professional manner. The service of a oil change was within minutes of arrival. I will schedule future business with this dealership. More

by ladyteee.h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Brown
March 06, 2021

Great service department. Very professional. Went beyond what I was expecting from any dealer. Lori and her team made sure to keep me posted about the work being done. More

by David Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Cummer
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