Jack Demmer Ford - Service Center

Got my Mustang a oil change and tires rotated. I just want to say Demmer Ford is absolutely the best. I'm a happy customer want to say Demmer Ford is absolutely the best. I'm a happy customer More

I really appreciated the completeness of our business. We didn’t have wait long. I was satisfied with the description of the problem, the cost, and how long the job would take. The rep was polite, patient, a didn’t have wait long. I was satisfied with the description of the problem, the cost, and how long the job would take. The rep was polite, patient, and professional. More

The people that serviced my car were quick and efficient. Took the time to answer any questions, Thank You for the car wash, very clean facility Took the time to answer any questions, Thank You for the car wash, very clean facility More

The service technician, Pat was very helpful in resolving my concern. He let me know how the work was progressing and fully explained what had been done my concern. He let me know how the work was progressing and fully explained what had been done More

Oil Change Jack Demmer Ford Service Wayne, MI The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Qui The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Quick Lube and it has been closed due to Covid-19. Thanks for the oil change.. More

Service and communication was very good. Showed them the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. Af the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. After driving the vehicle, stopped, shut off engine. Waited 10 minutes, started up the vehicle and navigation system worked fine. We find this UNACCEPTABLE. I will bring the truck back to get the job done right. More

This was my 1st time visiting their service dept. I was very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. very impressed from the moment I was greeted. Pat is an awesome guy. Thank you for taking the time to explain things to me. I will return. More

Replaced front passenger tire I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus sit I needed the front passenger tire replaced. It was not safe to drive. Dealership (had limited number of personnel on hand as a result of the virus situation} replaced the tire. I was thankful More

Leasing a New Vehicle and Serice on my existing vehicle I brought my 2017 Ford Escape vehicle into the Service Department for a Ford Motor Company Customer Satisfaction Program 19B37. I had an 8:30am appoin I brought my 2017 Ford Escape vehicle into the Service Department for a Ford Motor Company Customer Satisfaction Program 19B37. I had an 8:30am appointment with Pat Hawrylak, a Service Advisor. He was very prompt in welcoming me and processing the paperwork for the Program. I waited for the work to be completed. I was pleasantly surprised when Pat came into the waiting area around 8:50am to tell me the work was done and politely directed me to my vehicle. Compliments to Pat and the Service technicians for such efficient customer service. More

Great service, in and out in a hour as promised. Pat write up man was great! Will return in the near future. Highly recommend this dealer. write up man was great! Will return in the near future. Highly recommend this dealer. More