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Jack Demmer Ford - Service Center

Wayne, MI

4.6
139 Reviews

139 Reviews of Jack Demmer Ford - Service Center

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March 04, 2020

I have all of our vehicles service performed at Jack Demmer. This is my 3rd visit to Jack Demmer Quick Lane. The entire staff is extremely professional,very friendly, repairs are always completed correc More

by skf
Recommend Dealer
Yes
Employees Worked With
Matthew Lucas
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your loyalty & 5-star feedback!

March 03, 2020

Good communication from service (Monica).Hoping the main Good communication from service (Monica). Hoping the main problem is fixed. Vehicle was returned with a filthy interior after 3 weeks at dealer. Was More

by Rmoreno0907
Recommend Dealer
Yes
Employees Worked With
Monica, Rob Demmer
February 28, 2020

Wonderful staff and quick service.. The customer service was exceptional. Will use Jack Demmer ford for all of my automotive needs in the future. Thank you More

by Lizzzz
Recommend Dealer
Yes
Employees Worked With
Rob Demmer
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star feedback!

February 26, 2020

I was pleasantly surprised today when I brought my car in for an oil change. Quick in and out! Service personnel very professional. I like working with Demmer! More

by twmteacher
Recommend Dealer
Yes
Employees Worked With
Rob Demmer
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words! We are happy to hear that our Quick Lane took care of your vehicle in such a timely manner.

February 06, 2020

Helpful people. Pat in service was friendly and efficient. Only problem was service was slow. They did provide a complimentary vehicle. Overall a good experience. More

by Bleakman
Recommend Dealer
Yes
Employees Worked With
Pat in service
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your positive feedback. We apologize that we could not get your vehicle serviced in a more timely manner.

January 27, 2020

Service at the Quicklane facility was friendly and quick. I was in and out in 45 min for an oil change and tire rotation. I will continue to utilize their facility for my vehicle maintenance needs. More

by lsmith52150
Recommend Dealer
Yes
Employees Worked With
David
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star feedback! We are so happy to hear that our Quick Lane took care of you in such a timely manner.

January 17, 2020

There was delays in getting parts but Pat Hawrylak took the time to call me almost everyday to keep me updated on the process. Thanks! More

by bonnie
Recommend Dealer
Yes
Employees Worked With
Pat Hawrylak
Mar 10, 2020 -

Jack Demmer Ford responded

Thank you so much for your business & kind words, Bonnie! We are so happy to hear that Pat kept you informed daily.

January 04, 2020

Just used quick lane . Dave is very knowledgeable and I have a lot of confidence in him to take care of our vehicle needs. Thanks More

by Tjamerway
Recommend Dealer
Yes
Employees Worked With
Dave leary
January 02, 2020

Had to drop off my truck on New years day. Called this morning they were already checking it out. They upgraded the PC and had it fixed by 4pm. More

by Rj7800
Recommend Dealer
Yes
Employees Worked With
Pat h, Rob Demmer
December 18, 2019

Service was excellent and communication was top notch I had to have the engine of my Ford Escape replaced. The vehicle was still under factory warranty. I did not lease the vehicle from this dealership More

by SDS82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hawrylak
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