Jack Hanania Buick GMC

Dissapointed For the last month I've taken my car to this dealership about stalling. They cannot figure out why. Its a 2011 Buick Regal. There are many forums talk For the last month I've taken my car to this dealership about stalling. They cannot figure out why. Its a 2011 Buick Regal. There are many forums talking about the same issue with the same model. They charge me $105 for the diagnostic and send me home, stating that they haven't got any lights on the diagnostic and they cannot get the car to duplicate the symptoms. More

Honest and follow through was on point. These guys worked hard for my business and gave me the facts first so I could make a decision on my own. Highly recommend them. These guys worked hard for my business and gave me the facts first so I could make a decision on my own. Highly recommend them. More

Got us taken care of in a timely manner. Always a pleasure to visit the Jack Wilson dealership. Everyone at the dealership treats us as if they themselves sold us our two new vehicles. Jake B Always a pleasure to visit the Jack Wilson dealership. Everyone at the dealership treats us as if they themselves sold us our two new vehicles. Jake Burton, our sale rep, has treated us so well and check in with us regularly. I have nothing but good things to say to my friends, family and coworkers regarding your dealership. More

Always A Great Experience! Two and a half years ago, I was interested in leasing a small SUV. I stumbled upon the GMC terrain, and made a quick stop in to take it for a test dri Two and a half years ago, I was interested in leasing a small SUV. I stumbled upon the GMC terrain, and made a quick stop in to take it for a test drive. I was immediately sold, not by the car, but how kind and smooth the entire experience was. It was very easy and simple doing business here - it left an impression on us! This week, my daughter had been looking for a truck, specifically a Ford. Even though this is a GMC / Chevy dealership, I told her to give them a call, just because it was so awesome doing business there before. Surprisingly, they had just what she was looking for at a great price! Eli let us take the truck for a test drive. He ended up walking us thru the entire sales process, and made it such a pleasurable and awesome time for my daughter (this was her first purchase of a car ever!). He was never pushy, was always accommodating, and made everything as simple as possible. Great guy - I'm looking forward to working with him in the future! Pam in finance was a DOLL. What a kind lady! We had a little bump in the road that freaked my daughter out, but she took care of it and immediately solved the problem! Such a great lady, loved working with her! Overall, I would always bring my business here (and it's a 40 minute drive for me!). Love this place! More

Didn't do what I requested & questioned my request for servi I went to Wilson to have a slow leaking tire fixed. The write up person told me he could take care of it. I had an appointment with their tire "specia I went to Wilson to have a slow leaking tire fixed. The write up person told me he could take care of it. I had an appointment with their tire "specialist", but he didn't ask. He drove away with the vehicle & returned in 15 minutes. All was fine, he visually didn't find a nail in any tire. He did inflate all four to the correct level. I tried to convince him that there was a slow leak & the tire had to be filled every three days. He claimed all tires lose air & there was no leak. I found the leak that weekend & marked it so I could show him. When I returned to the dealer he wouldn't deal with me & went to his supervisor. I showed the supervisor the leak & explained my frustration at not having it fixed the first time. The supervisor said the leak was too close to the sidewall & claimed it couldn't be fixed. HE DIDN'T EVEN MEASURE THE DISTANCE. I proceeded to TIRES PLUS & showed them the leak. TIRES PLUS also explained that the leak was close to the sidewall & would need to verify if they could fix it. TIRES PLUS did fix the leak. What really ticked me off was that the write guy didn't have a qualified person check for a leak & I had to return a second time & was basically refused service. GOOD BYE WILSON BUICK. More

rip off artists $264 for abs sensor,$225 labor. $82 to R/R a/c belt.$700 to R/R pitman and idler arms plus alignment{which i smartly declined} Local mechanic back hom $264 for abs sensor,$225 labor. $82 to R/R a/c belt.$700 to R/R pitman and idler arms plus alignment{which i smartly declined} Local mechanic back home saw nothing wrong. Service dept. said i needed fuel injectors cleaned{which i also declined} i just ran lucas fuel treatment thru truck. Beware of these guys, especially if you are from out of state. Can't wait to pen a letter to the St. Augustine Record about my experience... More

Dissapointed WE bought a new Encore from these folks about one year ago. For a period of time everything was great, until the suspension noise started. WE have ha WE bought a new Encore from these folks about one year ago. For a period of time everything was great, until the suspension noise started. WE have had the car in three times already trying to eliminate this suspension noise. Dealer suggested "Trade Assist" for us to get out of this vehicle, but it approved fruitless. Nice people, bad experience. WE can't recommend the Dealer nor the Brand (Buick). More