Jack Ingram Porsche Audi Volvo

Follow up for a recurrent maintenance issue. I live 90 moles away and travel to Montgomery for service. I don't trust my local Audi dealer Rom Williams therefore my business is at Jac Ingram. I feel part moles away and travel to Montgomery for service. I don't trust my local Audi dealer Rom Williams therefore my business is at Jac Ingram. I feel part of the family instead another number on the rear view mirror. More

My Wife and I live in Bimingham but her office is in Montgomery. On the way to montgomery her driver's side wiper ripped. She is in meeting all day and is unable to take the car to the service center he Montgomery. On the way to montgomery her driver's side wiper ripped. She is in meeting all day and is unable to take the car to the service center herself. I was connected to Craig when I called in for help. I asked him if there was any way that he could have someone go to her office and replace her wipers for me. He did not hesitate to say that he would have a driver take the blades to her office and replace them for her. He was extremely friendly and understanding of our situation and gave the impression that he wouldn't consider NOT helping with this. I can't thank him enough because she would not be able to use the wiper in it's current condition and would not be able to safely drive home in the rain this afternoon. Fantastic personal service, attitude and willingness to go above and beyond. I WILL call on Craig the next time is in Montgomery and her Audi needs to be serviced. More

Outstanding service as usual on my 2002 Porsche Boxster. Outstanding service as usual on my 2002 Porsche Boxster. Craig Martin is knowledgeable, thorough, conscientous, and a good listener. Outstanding service as usual on my 2002 Porsche Boxster. Craig Martin is knowledgeable, thorough, conscientous, and a good listener. Jim Grant is a top notch, experienced Porsche technician; he provided me with a lot of good advice and information I needed to make an important decision concerning my car. Jack Ingram is fortunate to have them both. Look forward to working with both of them again. Same for Larry Forshey; sound advice and information regarding my current Porsche and a future one as well. Much appreciated. When I buy, it will again be from Jack Ingram and Larry will get the sale. Tim and Kay Stone Auburn, AL More

Check engine light came on visions of awful things went through my mind. I called Tom and he said, what he'd said before, as long as it's not flashing, you can drive it. Anyway, I went in the next morning through my mind. I called Tom and he said, what he'd said before, as long as it's not flashing, you can drive it. Anyway, I went in the next morning and was out in an hour or so with the car fixed! He is always so reassuring, practical and honest. I know I can trust what he says. More

the staff worked hard to identify the problem I was having and provided me a loaner to run my arrends while they inspected my vehicle. They coudn't find any problems so they rode with me and were able having and provided me a loaner to run my arrends while they inspected my vehicle. They coudn't find any problems so they rode with me and were able to identify that it was something I was doing and not my car. More

Jack Ingram Porsche (Service) did an outstanding job. My Jack Ingram Porsche (Service) did an outstanding job. My Boxster developed a starting issue due to the clutch switch. The problem was found quickly Jack Ingram Porsche (Service) did an outstanding job. My Boxster developed a starting issue due to the clutch switch. The problem was found quickly and I was called by Craig and informed that they did not have the part in stock and it would not arrive until Monday. I had been given a loaner and was told he had arranged for me to keep the loaner over the weekend. He also assured me that my car would be garaged over the weekend, since we have been having some severe storms coming though the area. On Monday my car was ready and brought around for me as soon as I arrived to turn in the loaner. Great Job.... I have seen great improvements in the past year being done at the Porsche Dealership. You no longer have to pick up your paperwork at the VW side of the house since the addition of a dedicated Cashier at Porsche. The sales staff is top notch and a pleasure to deal with. Also, I like when the new Porsche models arrive, Jack Ingram host a event to see and hear all about the new car. More

Jack ingram Audi is an excellent dealer. I have purchased vehicles from them and they have been great. My visit today was for service on 2 vehicles. As soon as I got to the dealer my vehicles went right in t vehicles from them and they have been great. My visit today was for service on 2 vehicles. As soon as I got to the dealer my vehicles went right in to get the work done. My advisor kept me informed on the progress and I was offered a ride if I needed to go anywhere. Everybody in the dealer were extremely cordial and I will recommend them in the future! I will not hesitate to use them in the future! More

The service people worked with me to get my car to the dealer for a service without having to miss a day of work. Very accommodating. Much appreciated. dealer for a service without having to miss a day of work. Very accommodating. Much appreciated. More

Jack Ingram provided great customer support. Everyone was friendly and helpful. They were knowledgable and efficient. Work was good and loaner car was ready and on time. friendly and helpful. They were knowledgable and efficient. Work was good and loaner car was ready and on time. More

Customer Service rating reflects the fact that I was told it would be 4 hours for an alignment on my car, but when I went back 7 hours later I was told they still needed 15-20 minutes to clean it up and do t it would be 4 hours for an alignment on my car, but when I went back 7 hours later I was told they still needed 15-20 minutes to clean it up and do the paperwork. I was there an hour. So, 8 hours for a quoted 4 hour job. Now they did not promise it in 4 hours, but I was told I would be called if it was going to take longer, or if they "found" anything - no call, thus I thought the 7 hour mark would be safe. The Quality of Work rating reflects the fact that the receipt stated the car was washed. Although this was complimentary, the car was NOT washed - at all. The receipt also said a couple of other services, such as checks on various items were completed. I have to assume that since it was not washed, those probably were not done either. Lets not forget I was told it would be another 15-20 minutes when I arrived because they were cleaning it up. The only reason I rated it a 3 is because I believe the alignment is better, although it really wasn't that bad to begin with. Overall experience is a little high too at 3 (probably a 2), now that I think about it, but I am very happy with another purchase and my past experiences here, so I am cutting them some slack. With respect to price, it is a Porsche, but double what it costs to do a Volvo - really?!? With respect to recommending; I would not "not recommend," but I am not sure I would go out of my way to recommend anymore either. And I am not looking for a free service, so if this does happen to be seen thanks, but you can give it to someone else. More