Jack Ingram Volkswagen

Third time byer Mario Powell is terrific! This is the third time I've purchased a vehicle from Jack Ingram and Mario was the salesman each time. You can't beat him Mario Powell is terrific! This is the third time I've purchased a vehicle from Jack Ingram and Mario was the salesman each time. You can't beat him. Also I have praise for Fred Jackson too. He was very eager to assist in any way and in fact contacted my wife about the possibility of getting a new vehicle. You have a very nice team there. More

Purchase of new car I had a great sales experience at Jack Ingram. Salesman was very friendly and informative on purchase of 2015 VM Golf GTI. Fred Jackson explained al I had a great sales experience at Jack Ingram. Salesman was very friendly and informative on purchase of 2015 VM Golf GTI. Fred Jackson explained all the details of the car and answered every question I had. He was very helpful and I would recommend him and Jack Ingram Motors to anyone in the market for a vehicle. More

The BEST! As a first time car buyer, I have heard the horror stories about purchasing a car. The other dealerships I went to pressured me into buying, but not J As a first time car buyer, I have heard the horror stories about purchasing a car. The other dealerships I went to pressured me into buying, but not Jack Ingram VW. They made sure to find the right car for me and were willing to work hard to earn my business without being pushy. They were fair on my trade in value and you won't find a better interest rate around Montgomery!! Thank you Joy, Mario and everyone else at VW... not only was the process simple, easy and fun, I LOVE my new Jetta. :) More

Annie.Byrd I was contacted by Mario Powell about buying a 2015 VW Passat. I met with him and he explained the special Jack Ingram had going on and wanted to kno I was contacted by Mario Powell about buying a 2015 VW Passat. I met with him and he explained the special Jack Ingram had going on and wanted to know if I was interested in a new vehicle. I was well pleased with his interest in my buying price for the 2015 vehicle. He satisfied my mind and put me at ease. Today, I am driving this vehicle and very happy I made my appointment to meet with him. Mario, keep up the good work. Your friendly attitude and big smile will carry you a long way. Thanks!! More

Great experience Salesman Fred Jackson was more than willing to accommodate my needs for the car I wanted. He fought to get me the best deal and best financing. Gave p Salesman Fred Jackson was more than willing to accommodate my needs for the car I wanted. He fought to get me the best deal and best financing. Gave personal attention and I never felt like a bother. All the staff was genuinely interested in me and keeping my business. More

Great Customer Service and Support I was very impressed with the service both me and my wife received. Mr. Fred Jackson was very energetic, enthusiastic and spent quite a bit of time w I was very impressed with the service both me and my wife received. Mr. Fred Jackson was very energetic, enthusiastic and spent quite a bit of time with us ensuring we got the car we wanted. I also liked Fred's personal approach and his efforts build both a personal and professional relationship with us. He took the time to get to know us as people and while the selling of the car was our main reason for being there, it was secondary. As an active duty member who will be in the Montgomery area long term, I will recommend this dealership to any newcomer looking for a vehicle. More

Service Department In compentent We purchased our VW with the 36,000 free maintenance so oil changes every 10K miles. After my first service I realized they had over torqued my wheel We purchased our VW with the 36,000 free maintenance so oil changes every 10K miles. After my first service I realized they had over torqued my wheel bolts, and left my car a quart low on oil (factory VW service trained tech's) and the car wash didn't clean the car and left spots on it.. On the second go around I spoke with Justin and he assured my that would not happen again, I told them don't bother to wash it after last time. After I get home, I pull out my torque wrench and again the wheel bolts were over torqued. Again VW factory trained technicians cannot follow service procedures. Again bad survey it will never happen again etc... Third service, I watched them do the whole thing all wrong again. The wheel bolts were over torqued once more, the tech didn't use the special tool to drain oil from the filter housing, but rather took a screwdriver and pushed the bottom of the valve part over so the oil would drain past. So again if I can't trust them to do a oil change properly how could I expect them to do something major. Bad survey, oh it will never happen again deal from the service advisors, service manger never once call and David Ingram sure it's going to talk service with a customer. From now on we will drive to B'ham for service. Maybe their tech can follow service procedures. Good deal on the car, service department that can't follow service specs. More

Great customer service These guys did a wonderful job with my dads car buying experience and recommended me to come see these guys. Guy worked with us on everything and gave These guys did a wonderful job with my dads car buying experience and recommended me to come see these guys. Guy worked with us on everything and gave us some great advice on my choices of vehicles, keeping everything with-in my budget, and giving me the best bang for my buck. Rita did a wonderful job with helping me find so extra add ons I thought of later and prepping the paperwork . Justin was there when I picked up my vehicle and really bent over backwards. He was really professional and friendly. He said "here we are all family" and he treated me as such! Huge brownie points I'd recommend them to every one. More

wow,just met a new friend Our salesperson was friendly and actually tried to get to know us and see what would be best for our family, by the end of the deal, Justin and Guy ha Our salesperson was friendly and actually tried to get to know us and see what would be best for our family, by the end of the deal, Justin and Guy had not only sold us a car we wanted for a long time, but also became a true part of our extended family! #Bestcarbuyingexperienceever! More

Fifth purchase We just completed our fifth purchase within the last two years. The dealership and our sales associate Rita Shugrue, have been an absolute pleasure t We just completed our fifth purchase within the last two years. The dealership and our sales associate Rita Shugrue, have been an absolute pleasure to work with, hence the repeated returns. No pressure, no surprises during closing, no issues what-so-ever. The cars have performed beyond expectations, and the annual services were handled expeditiously and also had no unpleasant issues at all. The folks here certainly have earned my highest recommendation. More