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Jackson Acura

Roswell, GA

4.8
6,408 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,409 reviews

May 25, 2024

Easy and quick. Sergei was knowledgeable and not pushy. A pleasure to do business with More

by jwallis16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenora
May 25, 2024 -

Jackson Acura responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience with Sergei was smooth and pleasant. Providing knowledgeable and low-pressure service is a priority for us, and we're delighted that Sergei met your expectations. We aim to make the car-buying process enjoyable for our customers, and we're glad we could achieve that for you. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 25, 2024

I brought my Acura TLX in for service because the computer indicated that it was time for a maintenance check. I always get very good service and Yvonne Russell made sure that I did. Professional and More

by awwinepro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you received very good service during your recent visit with Yvonne Russell. Providing professional and friendly service is at the core of what we do at Jackson Acura, and we're thrilled that we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words of encouragement. We'll certainly keep up the great work! If you ever need anything else or have any questions, please feel free to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

May 24, 2024

Yvonne is a pleasure to work with. I trust her and I look forward to working with her when I take my car to the service center. More

by sethpesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Yvonne has provided you with excellent service and that you trust her expertise. At Jackson Acura, we strive to ensure that every interaction with our service team is a positive one, and Yvonne exemplifies our commitment to customer satisfaction. We're grateful for your trust and loyalty, and we look forward to continuing to provide you with top-notch service every time you visit our service center. If you ever need anything else, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

May 24, 2024

Every time I bring my car to Jackson Acura, the service level is the same -superb! Wouldn’t go anywhere else. More

by MRH0889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive superb service every time you bring your car to Jackson Acura. Your loyalty and trust truly mean a lot to us, and we're committed to maintaining this high level of service for you. At Jackson Acura, we strive to exceed our customers' expectations and ensure a seamless and satisfying experience with every visit. If there's anything more we can do, please don't hesitate to let us know. We look forward to continuing to serve you and keep your car in top condition! Warm Regards, Jackson Acura Team

May 24, 2024

I always receive excellent customer service experience; the team is always attentive to my needs. More

by tcrisp2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that you consistently receive excellent customer service at Jackson Acura. Providing attentive service and meeting our customers' needs are top priorities for us, and we're delighted that our team has been able to deliver on that promise for you. Your satisfaction is our ultimate goal, and we're truly grateful for your continued support and loyalty. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again soon! Warm Regards, Jackson Acura Team

May 23, 2024

Excellent customer service, very responsive, stress free experience, offered me excellent offer for my trade in,I highly recommend them,this is my second purchase from. Jackson Acura. I felt that I was off More

by HG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that you have had excellent, stress-free experiences with us and have found our customer service to be very responsive. And it's fantastic to know that you were pleased with the trade-in offer. At Jackson Acura, we are committed to providing exceptional service, transparency, and value to all our customers. Your recommendation and loyalty truly mean a lot to us, and we're thrilled to have you as a repeat customer. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 23, 2024

Great dealership and excellent service! It's my 3rd purchase and Sergei is always a pleasure to work with More

by juliarealtyatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're absolutely thrilled to hear that your experience with us has been nothing short of excellent. It's incredibly rewarding to know that Sergei has been a consistent source of satisfaction throughout your three purchases. At Jackson Acura, providing exceptional service is at the core of everything we do, and it's customers like you who make our efforts worthwhile. Your loyalty truly means the world to us, and we're honored to have earned your trust. We're excited about the opportunity to continue serving you and exceeding your expectations in the future. Here's to many more years of successful car journeys together! Warm Regards, Jackson Acura Team

May 21, 2024

I’ve had better experiences at this location. Brake squeal not fixed after I mentioned it being an issue. Paid for wiper inserts for front when needed OEM rear wiper done. Received 10% discount f More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri
May 20, 2024

Jackson Acura treats you like family - Every one there! !!….… I’ll never buy anywhere else.! More

by jaimemarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine A Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! At Jackson Acura, we pride ourselves on creating a family-like atmosphere for all our customers. It's heartening to hear that you feel this warmth from everyone at our dealership. Your loyalty truly means the world to us, and we're honored to be your dealership of choice. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you for many more years to come! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 20, 2024

This is not your typical dealership… they treat you like family and I will never shop anywhere else. More

by jaimemarlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! At Jackson Acura, we pride ourselves on creating a family-like atmosphere for all our customers. It's heartening to hear that you feel this warmth from everyone at our dealership. Your loyalty truly means the world to us, and we're honored to be your dealership of choice. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you for many more years to come! Enjoy your new vehicle! Warm Regards, Jackson Acura Team