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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,360 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,360 reviews

April 21, 2024

Sales & Leasing Consultant Paul Silverman was very knowledgeable about the RDX and was very hands on about me knowing how to operate the vehicle even after I signed the papers. He was very attentive a More

by andre.hubbard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Paul provided you with excellent service and was attentive to your needs. Ensuring that our customers feel confident and informed about their vehicles is extremely important to us, and we're delighted that Paul went above and beyond to ensure you knew how to operate your new RDX. If you ever need anything else or have any further questions, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future! Enjoy your new RDX! Warm Regards, Jackson Acura Team

Helpful
April 21, 2024

Great experience and would definitely recommend Sergei and Jackson Acura to anyone looking to buy a car. More

by glenn22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 19, 2024

Jackson ACURA made “car shopping” an extremely enjoyable experience. My salesman answered all my questions about the car. At the close of the sale Reggie went over all the features that the car has. I wo More

by nflint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jackson Acura made your car shopping experience extremely enjoyable. It's fantastic to know that Reggie was able to answer all your questions about the car and took the time to go over all the features with you at the close of the sale. Providing exceptional service to our customers is what we strive for, and we're delighted that we could exceed your expectations. We truly appreciate your kind words and the opportunity to earn your business. If you ever need anything else or have any further questions, please don't hesitate to reach out. We'd be honored to serve you again in the future! Warm Regards, Jackson Acura Team

Helpful
April 19, 2024

Chege was a great help and provided excellent services when purchasing my new vehicle. Highly recommend. More

by ridvansuleymanov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you so much for your wonderful review! We're thrilled to hear that Chege provided you with excellent service and was a great help during your vehicle purchase at Jackson Acura. Providing exceptional service to our customers is our top priority, and we're delighted that Chege exceeded your expectations. Your recommendation means the world to us, and we truly appreciate your trust in us. If you ever need anything else or have any further questions, please don't hesitate to reach out. Thank you for choosing Jackson Acura, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Helpful
April 18, 2024

Very professional everyone was helpful Kept in touch with me during my wait. Thank you More

by Bergman1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you so much for sharing your experience with us! We're delighted to hear that you found our team to be very professional and helpful during your visit to Jackson Acura. Keeping in touch with our customers and ensuring they have a positive experience is paramount to us, so we're thrilled to know that we were able to keep you informed and comfortable during your wait. Thank you for choosing Jackson Acura, and please don't hesitate to reach out if there's anything else we can assist you with in the future. We look forward to serving you again! Warm Regards, Jackson Acura Team

Helpful
April 17, 2024

Jackson Accura is the BEST! Service Department is great. Always a good experience! Thank you! More

by IVOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our Service Department at Jackson Acura. Providing excellent service is our top priority, and we're delighted that you consistently have a good experience with us. Your kind words mean the world to us, and we truly appreciate your support. If there's anything else we can do to make your experiences even better, please don't hesitate to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Helpful
April 17, 2024

As owners of two Acura cars (2020 RDX and 2022 MDX) from Jackson Acura, we have had the pleasure of interacting with JA's amazing sales service consultants and maintenance staff. They all have "customer fir More

by Leroy_QA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabri Mohamed
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Apr 22, 2024 -

Jackson Acura responded

Thank you very much for your outstanding review! We're so honored to have earned your trust and loyalty as the owners of two Acura vehicles from Jackson Acura. It brings us immense joy to hear that you've had such positive experiences with both our sales and service staff. Providing exceptional customer service is at the core of everything we do, and we're thrilled that our team has exemplified this with their "customer first" intention. Your rating of Jackson Acura as a 10-star on a scale of 1-5 is incredibly generous and truly means the world to us. We're committed to maintaining this high standard of service and ensuring that every interaction you have with us exceeds your expectations. Thank you once again for your continued support and for choosing Jackson Acura for your automotive needs. We look forward to serving you and your vehicles for many years to come! Warm Regards, Jackson Acura Team

Helpful
April 17, 2024

Service was scheduled with no problem and service was preformed promptly and efficiently. Very impressed with Jackson’s sales and service department! More

by Treybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a seamless scheduling process and that your service was performed promptly and efficiently by our team. Providing exceptional service to our customers is our top priority, and we're delighted that we were able to impress you with both our sales and service departments. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

Helpful
April 12, 2024

I purchased my RDX from Jackson Acura in 2013. As far as I can remember, no one else has ever serviced my vehicle. It has been interesting to watch them make gradual improvements to their practice More

by Mwebb6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We truly appreciate your loyalty as a valued customer since 2013 and your ongoing support. We're committed to continuously enhancing our services to ensure the best possible experience for our customers like you. Your feedback helps us to continually improve and refine our processes. Thank you for recommending Jackson Acura. We are truly honored to have earned your trust and loyalty, and we look forward to serving you for many years to come! Warm Regards, Jackson Acura Team

Helpful
April 11, 2024

I recently purchased an MDX from Jackson Acura, and I have to say, the experience was excellent, all thanks to CM. From the moment I stepped into the dealership, CM made the entire buying process smooth More

by K Golden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Jackson Acura responded

We're thrilled to hear about your exceptional experience with Chege! Providing a smooth and hassle-free car-buying journey is always our goal, and it's fantastic to know that Chege's non-pushy approach and dedication to customer satisfaction made such a positive impact on your experience. At Jackson Acura, we strive to go above and beyond to ensure our customers feel confident and supported long after their purchase. Thank you very much for your high recommendation - We're delighted to have earned your trust and loyalty. Should you have any questions or need assistance in the future, please don't hesitate to reach out to CM or any member of our team. We look forward to serving you again! Enjoy your new MDX! Warm Regards, Jackson Acura Team

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