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Jacksonville Kia
Jacksonville, NC
419 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 419 reviews
June 05, 2024
It was great customer service and it was very fast compared to other services I’ve been too compared to other services I’ve been too More
by mavjon924
Verified CustomerEmployees Worked With
Helpful June 05, 2024
I go to there a lot. Very good service. People are professional and polite. Thanks for helping me on my repaors. Very good service. People are professional and polite. Thanks for helping me on my repaors. More
by TERRYCONSOLIDATEDCONSTRUCTIONCO
Employees Worked With
June 05, 2024
Return customer after 12 years because service was great, this time not so much sorry this time not so much sorry More
by jfahey3483
Employees Worked With
June 05, 2024
Came in for an oil change fast Speedy service even mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work mentioned I needed a new tire completely happy and satisfied with the overall customer service and quality of work More
by Cummings
Employees Worked With
June 04, 2024
Very nice and helpful. Was communicative and made sure I knew what was going on with my car Was communicative and made sure I knew what was going on with my car More
by JOSEPH.PEREZ0921
Employees Worked With
June 04, 2024
So far I haven't had any trouble from this dealership. I've always had good customer service when I go there for anything I've always had good customer service when I go there for anything More
by annhpowell1964
Employees Worked With
Everyone that I've ever delt with there has been fantastic
June 04, 2024
Friendly, fast, knowledgable, and efficient! Never a problem to get scheduled. We appreciate Jacksonville Kia and we recommend them highly. Never a problem to get scheduled. We appreciate Jacksonville Kia and we recommend them highly. More
by JRutherford
Employees Worked With
June 04, 2024
Nice environment, not too aggressive, salesman excellent. I would definitely this dealership to all my friends. I would definitely this dealership to all my friends. More
by IOSTACOLI
June 04, 2024
I just bought my Kia forte in October and have been coming since then. Since my first visit Kenny has helped me each time and has always been very informative and helpful with everything I've needed. T coming since then. Since my first visit Kenny has helped me each time and has always been very informative and helpful with everything I've needed. The few times I've needed help from other people they have also been very helpful and informative. Overall, the service department here is always great. They help me learn about what I need to keep my car going and are always happy to do it. More
by Alexis
Employees Worked With
Kenny Morgan 5 stars
June 03, 2024
Excellent service! Couldn’t have asked have for better. The service manager, the advisor and the technician all exceeded my expectations and made it a very smooth and e Couldn’t have asked have for better. The service manager, the advisor and the technician all exceeded my expectations and made it a very smooth and easy process. 10/10 More
by Brittney
