Jacky Jones Ford of Sweetwater
Sweetwater, TN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The salesperson I worked with was Ben Pina, excellent customer service, no pressure, he made sure my experience was 100% satisfaction. I purchased a 2026 Bronco Big Bend and so glad I chose Ben as my sal customer service, no pressure, he made sure my experience was 100% satisfaction. I purchased a 2026 Bronco Big Bend and so glad I chose Ben as my salesman and Jacky Jones as the dealership of choice. More
Outstanding service & transparency! From Terry Mills (GM), Lori Boles (sales) to Mike Brown (finance) great team straight shooters & no games! My extended family has been in the auto b From Terry Mills (GM), Lori Boles (sales) to Mike Brown (finance) great team straight shooters & no games! My extended family has been in the auto business for many years & still has 3 dealerships in Florida and I sold for Lincoln Mercury for several years after I retired. This team is hard working & honest! Tell Lori & Terry what your parameters are and if it's at all possible, they will make it happen! Visit with confidence!! More
I had a wonderful experience at Jackie Jones, great folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the lead and was very courteous, knowlegeable and even took the tops and windows off the bronco. They showed great welomeness to my son. Ben also with the big assist of watching by son, playing golf with him while I worked with Carter. I really enjoyed my car shopping experience, even the finace guy was helpful in providing tips about how to get the most enjoyment from the Bronco. Happy wife! I'd shop here again. More
My experience with Jacky Jones since purchasing a new Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. More
Super awesome dealership no pressure and they bent over backwards to help me. We were able to do everything virtually and they even delivered my new Bronco to me an hour away in Cleveland. Skip the other d backwards to help me. We were able to do everything virtually and they even delivered my new Bronco to me an hour away in Cleveland. Skip the other dealerships and use these guys you won't regret it More
Everyone there is so nice and friendly. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. More
Although it took a bit to get our service appointment, everything was done and ahead of the promised timeframe. Thanks! everything was done and ahead of the promised timeframe. Thanks! More
This is my second purchase from Jacky jones and my second from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that ev from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that everyone came in at once to buy so Lori stepped in to help out she was very nice and helpful as well I was needing out of a car and into a truck and those two didn’t stop working till they made it happen this should be your only stop when buying a car and Jacky jones really sets the standard for how a car dealership should be ran More
30 thousand mile service. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. I Shall return. More
Headline: Returning Customer Finds Happiness Again! I had the pleasure of reuniting with Jacky Jones via Mandi Devine. The objective: Obtain a 2026 Mustang Eco Boost Fastback after having an enjoy I had the pleasure of reuniting with Jacky Jones via Mandi Devine. The objective: Obtain a 2026 Mustang Eco Boost Fastback after having an enjoyable two years with a 2024 Pony Convertible. I had the option of selling the '24 privately or turning into JJ. Happy to report JJ put forth a trade allowance that made the decision an easy one. The '26 was built on April 21 and arrived at JJ within a couple of days. Then, reprising the 2024 experience, JJ delivered my Molten Magenta Metallic Pony less than 48 hours later. I cannot avoid repeating myself (2024 review) - JJ and specifically Mandi provided exceptional service - totally customer focused and anticipated every question. Consummate professionals! I can recommend Jacky Jones Sweetwater unconditionally and with the utmost confidence. More





