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Jacky Jones Ford of Sweetwater

Sweetwater, TN

5.0
345 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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714 New Hwy 68

Sweetwater, TN

37874

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Showing 345 reviews

October 28, 2024

I was not pleased with their service department at all. To start with I made an appointment 3 weeks out. Britney stated could not work me in. So at my appointment time I was told that it was for the day be More

by jimlenoircity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The Jacky Jones Ford team made my purchase easy. Bought a 4WD F250 SD with the Lariat trim and the 6.7 liter Turbo diesel. It's a sweet truck. Jose Weese and Caren Bishop were the best. I also m More

by John Seales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Weese, Karen Bishop
Oct 24, 2024 -

John Seales responded

Caren Bishop spells her first name Caren, this website corrected my correct spelling to the common name "Karen". Just call her Caren with a "C".

October 23, 2024

Professional,knowledgeable and energetic. Josee was friendly and patient. Sale was quick and very stress free. More

by Fever_723
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josee Weese
October 23, 2024

Mandi was great as our sales person! She stayed in constant contact with us. She was very thorough to insure our deal went through expeditiously. Thanks Mandi & Mike for a great pro More

by Dave Ezell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Devine
October 21, 2024

Easy to do business with them. Lori was helpful and full of happiness and joy More

by Midge Ladner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Repeat customer. i always like to do business local and it's a bonus when you get great service and a great deal on a new truck. Have dealt with David and Scott for ov More

by My1976bronco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi devine
October 17, 2024

My fiance & I had the pleasure of purchasing a vehicle from this dealership. Mandi and Caren made the process so easy for us, being that we live out of State (New Orleans). They were both very patient due More

by lay harris
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren
October 04, 2024

Great service department! Steve Raper, Bart Little and the service technicians provide excellent customer service and the technicians preform superior repair service! More

by jstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

My purchase at Jacky Jones was painless! Josee Weese was such a pleasure to deal with. She put a lot of work into finding what I wanted and never gave up. Not only is she full of personalit More

by Big Merc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Jacky jones ford sweetwater great place to buy a new vehicle.competitive prices and friendly staff! More

by Jjtn3471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Simpson
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