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Jacky Jones Ford of Sweetwater

Sweetwater, TN

4.9
497 Reviews
Jacky Jones Ford of Sweetwater carries a huge selection of new and pre-owned vehicles in Sweetwater. If you’re looking to lease or finance your next Ford, Jacky Jones Ford of Sweetwater has competitive lease specials and financing options on new Ford vehicles. Jacky Jones Ford of Sweetwater also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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714 New Hwy 68

Sweetwater, TN

37874

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Showing 497 reviews

June 27, 2026

The salesperson I worked with was Ben Pina, excellent customer service, no pressure, he made sure my experience was 100% satisfaction. I purchased a 2026 Bronco Big Bend and so glad I chose Ben as my sal More

by Waldencookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Pina
Jun 27, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with our team at Jacky Jones Ford of Sweetwater. We're glad to hear you are satisfied with your 2026 Bronco Big Bend purchase. We appreciate your choice and feedback.

June 20, 2026

Outstanding service & transparency! From Terry Mills (GM), Lori Boles (sales) to Mike Brown (finance) great team straight shooters & no games! My extended family has been in the auto b More

by oldfrog72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mills, General Manager, Lori Boles, Sales Extraordinaire, Mike Brown, Finance
Jun 20, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your detailed experience with our team at Jacky Jones Ford of Sweetwater. We appreciate your recognition of our service and transparency. Your confidence in us is valued.

June 20, 2026

I had a wonderful experience at Jackie Jones, great folks, kind and personable. Austin was my first contact and he was responsive and helpful. When I showed-up for a test drive, Carter Holmes took the More

by hortonalant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, Carter, Ben
Jun 20, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your detailed experience. We appreciate your kind words about our team and are glad to hear the Bronco made a positive impression. Jacky Jones Ford of Sweetwater values your feedback and support.

June 15, 2026

My experience with Jacky Jones since purchasing a new Ford Ranger in January, 2026 has been excellent. Great people who have bent over backwards to make me satisfied in both sales and service. More

by jmccullen46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (service tech)
Jun 15, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your positive experience with Jacky Jones Ford of Sweetwater. We appreciate your feedback and are glad our team could assist you well in sales and service.

June 04, 2026

Super awesome dealership no pressure and they bent over backwards to help me. We were able to do everything virtually and they even delivered my new Bronco to me an hour away in Cleveland. Skip the other d More

by Wyatt Durt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with Jacky Jones Ford of Sweetwater. We're glad our team could assist you virtually and deliver your new Bronco to Cleveland. We appreciate your recommendation.

June 03, 2026

Everyone there is so nice and friendly. Great people to work with and well mama Lori was just next level. She made my deal happen and I am very thankful. More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BART Littleton
Jun 03, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience. We appreciate your kind words about our team at Jacky Jones Ford of Sweetwater. Your feedback is valued.

May 28, 2026

Although it took a bit to get our service appointment, everything was done and ahead of the promised timeframe. Thanks! More

by Dave...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for your feedback. We appreciate your patience with the appointment timing and are glad the service was completed ahead of schedule. Please feel free to contact us if you have any further concerns at Jacky Jones Ford of Sweetwater.

May 25, 2026

This is my second purchase from Jacky jones and my second from Shauz there he went above and beyond like always you are more than just a sale to him they stay so busy working hard for their customers that ev More

by Tayguningram60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenect Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with our team at Jacky Jones Ford of Sweetwater. We appreciate your loyalty and are glad to hear our staff met your needs. Your feedback is valuable to us.

May 02, 2026

30 thousand mile service. Completed in a timely fashion. The service writer kept me fully informed about the process, including showing me the aircleaner, which we replaced. More

by htrent77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Jacky Jones Ford of Sweetwater responded

Thank you for sharing your experience with the 30 thousand mile service. We're glad our team kept you informed throughout the process. We appreciate your trust in Jacky Jones Ford of Sweetwater.

April 29, 2026

Headline: Returning Customer Finds Happiness Again! I had the pleasure of reuniting with Jacky Jones via Mandi Devine. The objective: Obtain a 2026 Mustang Eco Boost Fastback after having an enjoy More

by Jolter D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Employee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Devine
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