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Jaffarian Volvo
Haverhill, MA
864 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
July 19, 2026
I can’t say enough good things about my experience with this Volvo dealership. My Volvo broke down on a Sunday and had to be towed in. I honestly expected to wait until Thursday or Friday just to have it l this Volvo dealership. My Volvo broke down on a Sunday and had to be towed in. I honestly expected to wait until Thursday or Friday just to have it looked at because every other Volvo shop I called was booked out for weeks. To my surprise, they diagnosed it first thing Monday morning. What really shocked me was the diagnostic fee—only $49.99! That’s almost unheard of, especially at a dealership. Having worked at a Nissan dealership myself, I know diagnostic fees are often around $180 or more. Charging only $50 was incredibly fair and shows they genuinely care about their customers. The biggest reason I’m leaving this review is because of my service advisor, Sarayah. She was absolutely outstanding from start to finish. She kept me informed every step of the way, stayed on top of my claim with my third-party warranty company, and made the whole process stress-free. The repair totaled about $1,400, and thanks to all of her hard work, I only had to pay my $250 deductible. My warranty company supplied their own replacement part, and I was pleasantly surprised that the dealership had no problem using it. Many dealerships refuse to install warranty-supplied parts, but they were incredibly accommodating and worked with me instead of against me. As soon as the part arrived Wednesday morning, the technician got right to work, and by Wednesday afternoon my Volvo was repaired and ready to go. They even completed an oil change while it was there. My car starts perfectly now, and I couldn’t be happier. What impressed me most was Sarayah’s dedication. Even after the service department had closed, she took the time to call me around 6:30 PM after speaking with the warranty company just to keep me updated. That level of customer service is rare these days and truly deserves recognition. Thank you to the entire team, and especially Sarayah, for making what could have been a stressful situation such a smooth experience. I truly appreciate everything you did, and I wouldn’t hesitate to recommend this dealership to anyone looking for honest, professional, and exceptional service. More
by William04539
Employees Worked With
July 13, 2026
Excellent service department. Friendly and efficient staff. We have been taking our cars there for years and have always been very pleased with the service we received. Friendly and efficient staff. We have been taking our cars there for years and have always been very pleased with the service we received. More
by dbcote
July 07, 2026
We went in to look at cars and ended up buying one that day. A very friendly and efficient process and a good deal. For anyone in the market for a new Volvo, I would recommend this dealership! day. A very friendly and efficient process and a good deal. For anyone in the market for a new Volvo, I would recommend this dealership! More
by dbcote
June 26, 2026
Jaffarian is my preferred dealership. I have always been able to get reliable and courteous service from them. Whether it’s to buy a new Volvo or have my Volvo serviced I have always been able to get reliable and courteous service from them. Whether it’s to buy a new Volvo or have my Volvo serviced More
by Cherylmerz
Employees Worked With
June 18, 2026
Seamless transaction. John had all the paperwork prepared; answered all my questions and the deal was done professionally and expediently. John answered all my questions c John had all the paperwork prepared; answered all my questions and the deal was done professionally and expediently. John answered all my questions completely. Highly satisfied with the entire experience. More
by kajaffarian
Employees Worked With
June 10, 2026
I lease my '25 Volvo V60 from Jaffarian's Volvo, and have it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to a Funeral. I was not disappointed. Everything was done before the Funeral Luncheon finished. Thank you, Jaffarian's Volvo! More
by caroldesesa
Employees Worked With
June 06, 2026
This dealership was awesome. The sales person DJ was a wonderful guy who was very, very helpful and receptive. Gavin, the sales manager was awesome as well as as well as the busi The sales person DJ was a wonderful guy who was very, very helpful and receptive. Gavin, the sales manager was awesome as well as as well as the business/finance manager Ivan. Great deal great car great people. More
by gsimonds62
March 27, 2026
Our family are repeat customers to Jaffarian Volvo / Toyota!!. In this transaction we worked with Neil Chambers. He was patient, understanding and professional. Ivan Reyes in finance was phenomenal Toyota!!. In this transaction we worked with Neil Chambers. He was patient, understanding and professional. Ivan Reyes in finance was phenomenal! We will be back and always refer friends to Jaffarian. More
by o.morelli
Employees Worked With
Neil Chambers and Ivan Reyes
January 25, 2026
Raia is just a fabulous person to work with. She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did a good job. Thank you. More
by Martha
Verified CustomerJanuary 25, 2026
Poor customer service and bait/switch sales tactics. Would never recommend to anyone, stay away!!! Would never recommend to anyone, stay away!!! More
by Audi02
