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Jaffarian Volvo

Haverhill, MA

4.7
800 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 800 reviews

November 29, 2025

Whole process was easy and smooth. Easy to contact with questions. Would recommend to anyone looking for a vehicle More

by DAVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vengren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

November 28, 2025

You always suggest adding maintenance items that inflate the total cost. While driving home I could see that the hood had not been totally closed More

by mdimaio323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
November 28, 2025

Raia was excellent at keeping me updated. She was very friendly. The lounge area was comfortable. Service was very expensive for what it was but I appreciate them vacuuming and washing my car More

by klpuleo1
Recommend Dealer
Yes
Employees Worked With
Raia
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 27, 2025

Good dealership Staff is always ready to help Friendly staff Service didn’t take as long as estimated More

by chart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only saw one girl at service desk
Nov 28, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 24, 2025

Always very helpful and ready to work with the customer I would highly recommend Jaffarian to everyone More

by Tschiavone
Recommend Dealer
Yes
Employees Worked With
Harutyun Yesayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harutyun Yesayan
Nov 24, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alfonso Romano General Sales Manager/ aromano@jaffarian.com

November 24, 2025

Neutral. 2 hours for oil change seemed long. Some sketchy price quoting that seemed to change from arrival to settlement. Also really uncomfortable chairs in More

by jjacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was service department
Nov 25, 2025 -

Jaffarian Volvo responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 22, 2025

They are very knowledgeable and very friendly They don't mind answering questions. They are very caring people. They want you to be very happy with their service More

by THERESABEAUDOIN
Recommend Dealer
Yes
Employees Worked With
Bianca
Nov 22, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Maxwell Toyota Service Manager/ jmaxwell@jaffarian.com

November 22, 2025

Quick efficient service, with personable staff. Great to have a complimentary car wash inside & out. More

by jfreardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harutyun Yesayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 22, 2025

Nice friendly people. Cost to put on replacement rubber on rear wiper is outrageous. Should have informed me of cost. More

by jdemetrakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Jaffarian Volvo responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 21, 2025

Very clean dealership and Bianca Lamothe (199214) who had my Toy Highlander battery checked out was extremely helpful in every possible way, she knows how to deal with people, very respectful. More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Lamothe 199214
Nov 22, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Joe Maxwell Toyota Service Manager/ jmaxwell@jaffarian.com

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