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Jaffarian Volvo

Haverhill, MA

4.7
800 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 800 reviews

November 19, 2025

The level of promise, service interest and follow-through received on this visit was excellent. More

by dennie_tinguely
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladys
Nov 19, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 19, 2025

Great experience and the manager Alfonso was awesome. I drove out within two hours with a new car at great price More

by obabu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vengren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

November 18, 2025

They did a good job diagnosing and repairing my vehicle. They also completed it faster than they quoted More

by GAG071859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 18, 2025

They did an outstanding job restoring my car quickly and beautifully, took care of all the billing including calling my insurance company for payment and took care of calling the rental company for pick up More

by Jfontaine84
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 18, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 17, 2025

WHEN IT COMES TO TIME, QUALITY & PRICE YOU ARE THE BEST. I LOVE MY JAFFARIAN FAMILY! WILL ONLY SERVICE HERE! More

by GFIGUEROA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hysen Mehmeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Jaffarian Volvo responded

Thanks for sharing about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 17, 2025

Dropped off the car at 8:15. Car was not ready at 12. It was left for an oil change grease job and sticker. I was asked if I wanted to do brakes and declined. More

by NOEMAIL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R I had a young Latino woman take my information and keys. I do not remember her name.
Nov 17, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 16, 2025

I had an old RAV 4 recall repaired. Making the appointment was simple. The repair was done in less than an hour and at no charge. I was given a list of maintenance things the service More

by BeaScap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Nov 16, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 16, 2025

Very happy with our overall experience at Jaffarian Volvo. Gavin Jaffarian is great to deal with. More

by Jchase086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 13, 2025

Pleasant atmosphere and friendly people Clean waiting area Would have liked to have had the tv on already, not comfortable with different remote controls More

by Jbella2805
Recommend Dealer
Yes
Employees Worked With
Raya
Nov 13, 2025 -

Jaffarian Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jaffarian Volvo! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

November 12, 2025

Salesman Rick Bongiorno and the rest of the staff were personable and helpful. I would highly recommend to anyone. More

by ken
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Bongiorno
Nov 12, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

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