139 Reviews of Jaffarian Volvo - Service Center
Volvo service Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always Then helped me out immediately when I called about my engine light. They also provided me with a car to use Great device as always More
4 new tires & full align. wk before, told my alignment faile Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignmen Priced 4 new tires w/Jaffarian; got better deal and alignment w/Town Fare. Week later at Jaffarian for other work, Jaffarian Volvo indicated alignment failed, tried to sell me $99.99 alignment. Took back to Towne Fare, who said they've heard the story before, and gladly retested and showed alignment was within specs. Just want honest service from Jaffarian, not scare tactics. Told neighbor, who also was jerked around by Jafarian More
Great experience at Volvo service! Volvo service department was prompt and thorough. The service manager, Dale, made sure all work was completed in the timeframe discussed. When I picke Volvo service department was prompt and thorough. The service manager, Dale, made sure all work was completed in the timeframe discussed. When I picked up my car, Dale reviewed the work that was done and confidently assured me that my concerns were resolved. Wonderful experience from beginning to end. More
Great Service I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be do I have been using the the Jaffarian Volvo Service Center for several years. They are very good and are honest. I feel that they do what needs to be done and do not add on or make up extra problems that need to be fixed. They tell me if an issue really needs to be fixed or not and they also tell me if something is emergent, can wait till the next service, or if something is broken but is not a safety issue and is up to me to decide if I want it fixed or not. The passenger side door lock on one of my Volvo does not go down all the way sometimes. They told me it was was up to me whether I wanted it fixed or not. I decided to just check that the door is locked each time I lock the car rather than fix it. There was no pressure at all that it needed to be fixed. I once had tires replaced at another auto shop (not a Volvo service center) who said that the front tie rod and rear brake rotors/pads needed to be replaced. They told me it was emergent and a safety issue and if I drove out of their facility without getting it fixed, it would be at my own risk. The cost was estimated to be about $800. I took the car over the Jaffarian Volvo who squeezed us in and told us the front tie rod was in good shape and the rotors/brake pads were fine. As someone who does not know much about cars, I really appreciate their honesty. Their waiting room is also comfortable with lots of space and free WiFi. I went to a Volvo Service Center at another dealership which was cramped and crowded with extremely rude staff. More
Solid service without surprises I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. The I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. They're very professional, they keep me informed and they do NOT perform unnecessary work. They also have a great waiting area with complimentary refreshments. I will continue to have my volvo serviced there. ** Two thumbs-up! ** -BMcD More
Always Excellent service!!!!! GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. More
Battery replacement at closing time before holiday! Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to rep Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to replace the battery. This was basically at closing time and just before the early out for Thanksgiving break. Another place would have just said, "sorry, we're closing". Thank you George and Renee. More
Battery low I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going her I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going here and would not think of going anywhere else. They are always there to help. The best. More
Once again the service was super When I take my car there for routine service they always suggest what else should be done. I have a 2001 s60 with only 53,000 miles and they recently When I take my car there for routine service they always suggest what else should be done. I have a 2001 s60 with only 53,000 miles and they recently suggested that the fuel filter system should be changed. No pressure but when they said it should be done every 120,000 miles or 10 years I had them do. They, like me are also concerned with safety and this could have been a major issue if it failed. More
Consistently exceptional customer care I was easily able to schedule a convenient appointment, was given a loaner car upon request, Rene in service kept me informed of what was being done a I was easily able to schedule a convenient appointment, was given a loaner car upon request, Rene in service kept me informed of what was being done and how much it would cost as well as when my car would be ready. Although it ended up costing more than I hoped to have to spend, I know that I paid only for what was necessary in order for me to continue to enjoy and rely upon my car. More