Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
140 Reviews of Jaffarian Volvo - Service Center
Sort by
August 09, 2017
Great service! Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly Rene, as always, is on top of everything! Nice waiting area, nearby bathrooms, and snacks. Rene explains items in plain English, and has a friendly manner. More
by Sue56
Employees Worked With
Rene Fischer Monteseyu(?)
July 27, 2017
Customer Service is important Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enoug Rene and Reggie in the service dept handle the customer service with efficiency and professionalism. The waiting area is clean and comfortable enough to spend 2-3 hours while waiting for your vehicle to be serviced. Also appreciated the video service for a quick look under the car and pointing out problem areas when necessary and also noting if areas and parts are still in good condition. Great addition to the service dept. More
by Beth
Employees Worked With
Rene, Reggie
July 17, 2017
terrific service On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my ama On Saturday my tire exploded as I was traveling with my dog in the back seat. For the first time, I used the Volvo app to request service. To my amazement I received a call within 2 minutes and had roadside service within the time stated( (1/2 hr.). I called Jaffarian to see if I could come.there immediately with the spare donut tire and to ask if ok to bring my dog. The service personnel were busy so the receptionist went downstairs ti check. I received a text to come in and ok to bring the dog. Within an hour(at most) I had a new tire and was driving away. Top service and no overselling, Really nice people. More
by Hakuna1
Employees Worked With
I believe it was Regi
July 16, 2017
Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi and great coffee, my vehicle was fixed and washed before I could finish my coffee, this is my first Volvo and because of Jaffarian it won't be my last, from sales to service they have it right.. More
by Janetm
April 20, 2017
Service Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian se Advisor and mechanic were excellent to deal with and very knowledgeable. I will definitely return for service again. I would recommend Jaffarian service to anyone. More
by LynBel
Employees Worked With
Rene
April 15, 2017
Quick and Easy First Maintenance Visit It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I b It was time for the first routine service on our 2017 XC60 and I booked an appointment (no hassle over the phone) to wait for the work to be done. I brought the car in at 8, chose the free car wash over the available premium options and sat down with my magazine and phone in what is a very spacious, comfortable waiting room. The car was ready in an hour, sitting out by the door for me to drive it away. The experience could not have been much better. More
by UncleEthan
Employees Worked With
Unknown
April 07, 2017
Simple oil change resulted in 800.00 bill and 1 week later.. I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce ru I would not recommend this dealer to purchase or service a volvo. After the oil change 1 day later the Strut bearing (designed by Volvo to reduce rubber squeak) started squeaking. That was fixed for 695.00. When we got the home the Center Console display didn't work, nor did the backup camera, BLISS, Navigation and just about everything else connected to the network. The tech tried to download new software but couldn't get it to update. Two days later magically he got it to update the software. Another $125. This is my 5th bad experience with this dealership. One was for a new Volvo SC60 they couldn't deliver after 8 days. Plan to trade my last Volvo for another more reliable brand. More
by HateVolvo
March 23, 2017
Software Upgrade A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. A signal came on that asked me to visit my dealer, which I did. A no-cost computer upgrade was completed on my 2017 S90 Volvo.. More
by KAY1957
Employees Worked With
Ben Collins
March 14, 2017
Body work Joe at the body shop was excellent. My whole little fender bender affair couldn't have gone more smoothly. Rented a car from you while they did the wo Joe at the body shop was excellent. My whole little fender bender affair couldn't have gone more smoothly. Rented a car from you while they did the work. More
by buckles
Employees Worked With
Joe in the body shop
March 02, 2017
Feelin' good Had my very high mileage S60 serviced top to bottom. Left feeling like a new car. Very pleased. Would not be surprised to get 100,000 more out of it. Had my very high mileage S60 serviced top to bottom. Left feeling like a new car. Very pleased. Would not be surprised to get 100,000 more out of it. More
by Bob OBrien
Employees Worked With
Reggie and Rene
