Jaguar DFW

The customer service at Park Place Jaguar Plano is exceptional! It was a pleasure working with Keith, Daniel and other associates. They were all very courteous, friendly, proactive, patient and prom exceptional! It was a pleasure working with Keith, Daniel and other associates. They were all very courteous, friendly, proactive, patient and prompt. I absolutely fell in love with an XF that was in their showroom but it turned out it was already sold. They were able to quickly locate another XF with the same specs, color & options in another city and have transported immediately. They took the time to fully answer all of my questions or concerns. The service is definitely above and beyond and I highly recommend this dealership if you're into Jags. Never knew a Jag could make me this happy! More

Brad was an absolute treat to work with. Extremely knowledgeable, responsive, empowered and straightforward. I did almost all my research through the Park Place Jaguar website, which I thought was on knowledgeable, responsive, empowered and straightforward. I did almost all my research through the Park Place Jaguar website, which I thought was one of the best I've seen, and made contact via e-mail. All that was left was pick the color and bring in my trade-in. Would highly recommend Park Place Jaguar and Brad. More

I had a very positive experience this past week at Jaguar Plano. I went in looking at new XF's but Al suggested looking at the XJs as they had more room and the 2011 price point was very good. I ended up w Plano. I went in looking at new XF's but Al suggested looking at the XJs as they had more room and the 2011 price point was very good. I ended up with a 2011 XJ and am very pleased with the purchase. My interactions with everyone was positive and the negotiations were straightforward and quick. The whole process was painless. While I can't comment on service having only had the car for a day, the sales part was great and the price was very competitive. I appreciated the thoughtful suggestions on various options but no pushiness of unnecessary things. This is the 4th vehicle I have purchased through Park Place dealerships (3 Lexus), though the 1st Jaguar, and this was the best experience of all. Highly recommend using them if interested in a Jaguar. Dave More

I bought my new XF from Mike Cotroneo and he promised me I bought my new XF from Mike Cotroneo and he promised me a great experience and he has delivered. Michelle is one of the best service advisors I bought my new XF from Mike Cotroneo and he promised me a great experience and he has delivered. Michelle is one of the best service advisors I have ever dealt with. The experience I had most recently was as follows: About a month ago I was traveling on hwy 67 in Duncanville going about 60 miles per hour. I hit a piece of pipe in the road and totally blew out my right front tire. I thought I was going to lose control of my car but the XF held steady. I pulled off the side of the highway. It was about 7pm . It was a cold rainy and windy night and I was in no mood to deal with this. I called Jaguar road assist and they were unbelieveably helpful. They pinpointed my exact location through my cell phone and gps in about 45 seconds and had roadside assistance on the way to me as we talked . They got there in about 15 minutes. They changed my tire and had me on my way in very short order. The man I dealt with from Jaguar assist called me back several times to make sure roadside service had arrived and that I was ok. I was completely satisfied and impressed. Mike Cotroneo promised me a great experience and I`m here to say he was right. Oh he even calls me regularly to see if I need anything. Now that`s service !!! More

I walked in ,Al was friendly, knowledgeable.He followed up with a phone call. he got me back in. I told him what I needed at the price I was comfortable with. He went and spoke to Daniel, Daniel put togeth up with a phone call. he got me back in. I told him what I needed at the price I was comfortable with. He went and spoke to Daniel, Daniel put together a price and a vehicle that exceeded my expectations. Your over all service package sounds great. Both delivered the car just before Christmas on time. I pray my wife will love it! Great job by all...Merry Christmas. Parry More

Shopping for a new car has not been made easier for me. No pressure and complete patience to explain everything about the product and service. I enjoyed the visit and am proud to be a customer. Lane Worth No pressure and complete patience to explain everything about the product and service. I enjoyed the visit and am proud to be a customer. Lane Worthen More

Very Happy withe experience! All involved were great to work with. Courteous, knowledgeable, coooperative and very professional. Will was outstanding. Mike was great. The dealership is well run. work with. Courteous, knowledgeable, coooperative and very professional. Will was outstanding. Mike was great. The dealership is well run. More

We bought a used and a new Jaguar XJL at the same time. Brad was great. We had a couple delivery points, and he let us dictate when we would be back to have it done. He helped us try 4 different cars and w Brad was great. We had a couple delivery points, and he let us dictate when we would be back to have it done. He helped us try 4 different cars and was a pleasure to deal with. Finance was less than 20 minutes and done. More

Our experience was unbelieveable the two sales man that worked with us Steve and Keith went over and above. Not to mention Daniel as wel worked with us Steve and Keith went over and above. Not to mention Daniel as wel More

Very friendly dealer service. Will walked through the vehicles electronic system and explained how everything worked, introduced me to the service consultant and was generally very heplful. vehicles electronic system and explained how everything worked, introduced me to the service consultant and was generally very heplful. More