Jaguar Land Rover Bethesda

new car familiarization I am the proud owner of a 2017 Jaguar XE. This is the most sophisticated vehicle I have ever owned. As such, I require assistance in learning how to I am the proud owner of a 2017 Jaguar XE. This is the most sophisticated vehicle I have ever owned. As such, I require assistance in learning how to operate the various features of this automobile. Cheryl Stewart has been superb in her tutelage and patience as she has worked with me. No matter how long it takes, no matter how repetitive my questions, she is patient and thorough in assisting me. Thank you Cheryl. Thank you, Manhattan. Its been a great experience! Lawrence Hemphill More

CHERYL Your business is only as good as your employees... CHERYL deserve a huge raise... she makes buying a car the best experience ever!!! Sam was perfect Your business is only as good as your employees... CHERYL deserve a huge raise... she makes buying a car the best experience ever!!! Sam was perfect and made mt experience easy(: More

In-control activation and license plates pick up. I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immedia I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immediately walked me through the set up without hesitation to make sure I had everything needed for my road trip that day. And, she even had my car washed and gave me a screen cleaner. That's great customer service. It was awesome working with her! She's a keeper and her customer skills are top notch. Thanks, More

Great experience Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent experience. More

It was wonderful Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't thin Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't think many people would do that. She is an asset to your organization. Gian was great too, but did not have to spend 2-3 hours on the phone with me like Cheryl did. More

Poor Customer Service, Rude Employees This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most unco This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most uncooperative. I would not recommend them. More

Cheryl Stewart was fabulous Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me register the car with the land rover aps and connect me to the new crucial safety features to be able to connect with support center in case of emergency. She is the best!! More

Very nice people and good service Sherry contacted me very quick, and were patient while I was doing the "research". When I went there, all of the people talked to me were nice and hel Sherry contacted me very quick, and were patient while I was doing the "research". When I went there, all of the people talked to me were nice and helpful. Sam was talking frankly but also nicely. Cheryl was very nice and always made me smile. More

The Best Experience Ever, 5 Stars Great service, friendly staff, and very professional . Thank you very much for your excellent customer service Ms. Stewart and Mr. Borges. Ms. Ste Great service, friendly staff, and very professional . Thank you very much for your excellent customer service Ms. Stewart and Mr. Borges. Ms. Stewart you are a blessing, I appreciate the time and attention of every detail you went over my new LR4. Love the way you are so devoted and courteous. May God bless you richly indeed. Thank You. More

Sheryl was great.....Alton was great.....Arbi always closes Alton was great in sales.... Cheryl was great in service....there are some at the dealer who can appear to be arrogant or non-scholant since this is a Alton was great in sales.... Cheryl was great in service....there are some at the dealer who can appear to be arrogant or non-scholant since this is a high end dealer but there are some who make your visits to dealer worthwhile and meaningful More